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Selling of care offerings and the ethicalisation of consumption

Tölg, Réka LU orcid (2024) In Marketing Theory
Abstract
With care being increasingly present and offered for sale on markets consumers are more often asked to consider ethical questions. However, ethical consumption literature has not paid close attention to how the selling of different care offerings contributes to the ethicalisation of consumption. To illustrate and conceptualise this phenomenon, the present paper builds on an object-focused study of care products and services from both online and offline Swedish clothing retail settings. The Callonian notion of qualification, which refers to the attachment of different characteristics in the making of exchangeable goods, is drawn on theoretically to study how care offerings, such as repair kits and laundry tools, are offered for sale. The... (More)
With care being increasingly present and offered for sale on markets consumers are more often asked to consider ethical questions. However, ethical consumption literature has not paid close attention to how the selling of different care offerings contributes to the ethicalisation of consumption. To illustrate and conceptualise this phenomenon, the present paper builds on an object-focused study of care products and services from both online and offline Swedish clothing retail settings. The Callonian notion of qualification, which refers to the attachment of different characteristics in the making of exchangeable goods, is drawn on theoretically to study how care offerings, such as repair kits and laundry tools, are offered for sale. The findings suggest that the qualifications propose a shift from care-less consumption, where the care offerings are made central to the performance of caring consumption through everyday mundane activities. Thus, the paper shows that the way care products and services are offered for sale wants to intervene and shape how caring consumption is made possible through markets and how it should be performed through ethicalised mundane chores. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
Care, Ethical consumption, Qualification, Materiality, Retail settings
in
Marketing Theory
publisher
SAGE Publications
external identifiers
  • scopus:85202940268
ISSN
1741-301X
DOI
10.1177/14705931241279273
project
Service Studies Consumption
language
English
LU publication?
yes
id
754d2071-49b8-4a58-be47-aca5b42c68f1
date added to LUP
2024-08-31 09:31:53
date last changed
2025-04-04 15:10:06
@article{754d2071-49b8-4a58-be47-aca5b42c68f1,
  abstract     = {{With care being increasingly present and offered for sale on markets consumers are more often asked to consider ethical questions. However, ethical consumption literature has not paid close attention to how the selling of different care offerings contributes to the ethicalisation of consumption. To illustrate and conceptualise this phenomenon, the present paper builds on an object-focused study of care products and services from both online and offline Swedish clothing retail settings. The Callonian notion of qualification, which refers to the attachment of different characteristics in the making of exchangeable goods, is drawn on theoretically to study how care offerings, such as repair kits and laundry tools, are offered for sale. The findings suggest that the qualifications propose a shift from care-less consumption, where the care offerings are made central to the performance of caring consumption through everyday mundane activities. Thus, the paper shows that the way care products and services are offered for sale wants to intervene and shape how caring consumption is made possible through markets and how it should be performed through ethicalised mundane chores.}},
  author       = {{Tölg, Réka}},
  issn         = {{1741-301X}},
  keywords     = {{Care; Ethical consumption; Qualification; Materiality; Retail settings}},
  language     = {{eng}},
  month        = {{08}},
  publisher    = {{SAGE Publications}},
  series       = {{Marketing Theory}},
  title        = {{Selling of care offerings and the ethicalisation of consumption}},
  url          = {{http://dx.doi.org/10.1177/14705931241279273}},
  doi          = {{10.1177/14705931241279273}},
  year         = {{2024}},
}