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Air Traffic Controllers and Incidents: An Explorative Interview Study

Weikert, Clemens LU ; Johansson, Curt R LU and Akselsson, Roland LU (2001) KONBiN 2001, Safety and Reliability International Conference p.139-142
Abstract
An explorative interview study was performed with 21 air traffic controllers having experienced air traffic control incidents (loss of separation between aircraft). The results of the interview study identified the following main factors contributing to the occurrence of incidents: 1) memory malfunctions; 2) concentration problems; 3) distractions; 4) inadequate expectations; 5) deficient phraseology. The results agree with the results from an analysis of incident investigation reports.
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
incident, air traffic control, contributing factors, safety
host publication
Miedzynarodowa konferencja bezpieczenstwa i niezawodnosci : KONBiN 2001 (Safety and Reliability International Conference)
pages
4 pages
publisher
Instytut Techniczny Wojsk Lotniczych
conference name
KONBiN 2001, Safety and Reliability International Conference
conference location
Szczyrk, Poland
conference dates
2001-05-22 - 2001-05-25
language
English
LU publication?
yes
id
5579364b-329b-4d40-99b1-c47cf4fb4668 (old id 779435)
date added to LUP
2016-04-04 10:47:55
date last changed
2018-11-21 21:00:50
@inproceedings{5579364b-329b-4d40-99b1-c47cf4fb4668,
  abstract     = {{An explorative interview study was performed with 21 air traffic controllers having experienced air traffic control incidents (loss of separation between aircraft). The results of the interview study identified the following main factors contributing to the occurrence of incidents: 1) memory malfunctions; 2) concentration problems; 3) distractions; 4) inadequate expectations; 5) deficient phraseology. The results agree with the results from an analysis of incident investigation reports.}},
  author       = {{Weikert, Clemens and Johansson, Curt R and Akselsson, Roland}},
  booktitle    = {{Miedzynarodowa konferencja bezpieczenstwa i niezawodnosci : KONBiN 2001 (Safety and Reliability International Conference)}},
  keywords     = {{incident; air traffic control; contributing factors; safety}},
  language     = {{eng}},
  pages        = {{139--142}},
  publisher    = {{Instytut Techniczny Wojsk Lotniczych}},
  title        = {{Air Traffic Controllers and Incidents: An Explorative Interview Study}},
  year         = {{2001}},
}