Så kan e-handeln fixa returerna
(2020) In Supply Chain Effect 2020(6). p.20-21- Abstract
- That returns are a headache for e-commerce companies is not a new topic of conversation. But the strategies for managing their returns are less talked about. The lessons learned from the overall research from the last ten years, on the other hand, point in a relatively clear direction for the e-retailer. Here are six tips on what to keep in mind when formulating your return management strategy.
- Abstract (Swedish)
- Att returer är en huvudvärk för e-handelsföretagen är inget nytt samtalsämne. Men strategierna för att hantera sina returer talas det mindre om. Lärdomen från den sammantagna forskningen från de senaste tio åren pekar däremot åt ett relativt tydligt håll för e-handlaren. Här kommer sex råd om vad de bör tänka på när de bygger sin strategi för returhantering.
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/8070c087-92e3-4da6-803a-a39d68dcd050
- author
- Karlsson, Stefan LU ; Hellström, Daniel LU ; Hjort, Klas LU and Oghazi, Pejvak
- organization
- alternative title
- This is how e-retailers can fix returns
- publishing date
- 2020-12-11
- type
- Contribution to specialist publication or newspaper
- publication status
- published
- subject
- categories
- Popular Science
- in
- Supply Chain Effect
- volume
- 2020
- issue
- 6
- pages
- 2 pages
- ISSN
- 2000-8457
- language
- Swedish
- LU publication?
- yes
- id
- 8070c087-92e3-4da6-803a-a39d68dcd050
- date added to LUP
- 2020-12-13 10:51:10
- date last changed
- 2020-12-18 08:05:03
@misc{8070c087-92e3-4da6-803a-a39d68dcd050, abstract = {{That returns are a headache for e-commerce companies is not a new topic of conversation. But the strategies for managing their returns are less talked about. The lessons learned from the overall research from the last ten years, on the other hand, point in a relatively clear direction for the e-retailer. Here are six tips on what to keep in mind when formulating your return management strategy.}}, author = {{Karlsson, Stefan and Hellström, Daniel and Hjort, Klas and Oghazi, Pejvak}}, issn = {{2000-8457}}, language = {{swe}}, month = {{12}}, number = {{6}}, pages = {{20--21}}, series = {{Supply Chain Effect}}, title = {{Så kan e-handeln fixa returerna}}, url = {{https://lup.lub.lu.se/search/files/87961199/SCE_No6_2020_Sa_ska_ehandlarna_fixa_returerna.pdf}}, volume = {{2020}}, year = {{2020}}, }