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Urban VS rural logistics service quality. Comparing customer satisfaction factors

Vakulenko, Yulia LU ; Hellström, Daniel LU ; Hjort, Klas LU and Shams, Poja (2018) NOFOMA Conference 2018
Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to conference
publication status
published
subject
keywords
urban logistics, City logistics, Last mile delivery, Customer Service, Customer satisfaction
conference name
NOFOMA Conference 2018
conference location
Kolding, Denmark
conference dates
2018-06-13 - 2018-06-15
language
English
LU publication?
yes
id
86bcdc91-f922-4a18-a3f2-85ba95f3f672
date added to LUP
2019-04-15 15:28:11
date last changed
2019-04-16 09:18:42
@misc{86bcdc91-f922-4a18-a3f2-85ba95f3f672,
  author       = {{Vakulenko, Yulia and Hellström, Daniel and Hjort, Klas and Shams, Poja}},
  keywords     = {{urban logistics; City logistics; Last mile delivery; Customer Service; Customer satisfaction}},
  language     = {{eng}},
  title        = {{Urban VS rural logistics service quality. Comparing customer satisfaction factors}},
  year         = {{2018}},
}