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An Approach for Designing Management Support Systems: The Design Science Research Process and its Outcomes

Carlsson, Sven LU ; Henningsson, Stefan LU ; Hrastinski, Stefan LU and Christina, Keller (2009) Fourth International Conference on Design Science Research in Information Systems & Technology (DESRIST 2009)
Abstract
Design science research involves creating and evaluating

innovative methods and approaches to be used in design practice.

We present an approach to be used in the process of designing

Management Support Systems (MSS). The nature of managerial

work makes the design, development, and implementation of

MSS a major challenge. The MSS literature suggests that

determining MSS requirements and specification of MSS are the

most critical phases in MSS design and development. We present

an approach that can be used as a guide for MSS design, with a

primary focus on MSS requirements determination and how

requirements can be fulfilled using information... (More)
Design science research involves creating and evaluating

innovative methods and approaches to be used in design practice.

We present an approach to be used in the process of designing

Management Support Systems (MSS). The nature of managerial

work makes the design, development, and implementation of

MSS a major challenge. The MSS literature suggests that

determining MSS requirements and specification of MSS are the

most critical phases in MSS design and development. We present

an approach that can be used as a guide for MSS design, with a

primary focus on MSS requirements determination and how

requirements can be fulfilled using information and

communication technologies (ICT). The approach builds on

Quinn and associates’ competing values model (CVM) of

organizational effectiveness. The approach can guide MSS

designers in designing MSS that support different managerial

roles, i.e., the development of MSS that support managerial

cognition, decision, and action. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to conference
publication status
published
subject
keywords
Design science, design approach, management support systems
conference name
Fourth International Conference on Design Science Research in Information Systems & Technology (DESRIST 2009)
external identifiers
  • Scopus:70350647227
language
English
LU publication?
yes
id
af9d6138-63a6-46d9-84de-875fd4b8b86e (old id 1620626)
alternative location
http://desrist2009.ist.psu.edu/Papers/desrist2009_submission_44.pdf
date added to LUP
2010-06-21 12:50:43
date last changed
2017-01-01 08:15:41
@misc{af9d6138-63a6-46d9-84de-875fd4b8b86e,
  abstract     = {Design science research involves creating and evaluating<br/><br>
innovative methods and approaches to be used in design practice.<br/><br>
We present an approach to be used in the process of designing<br/><br>
Management Support Systems (MSS). The nature of managerial<br/><br>
work makes the design, development, and implementation of<br/><br>
MSS a major challenge. The MSS literature suggests that<br/><br>
determining MSS requirements and specification of MSS are the<br/><br>
most critical phases in MSS design and development. We present<br/><br>
an approach that can be used as a guide for MSS design, with a<br/><br>
primary focus on MSS requirements determination and how<br/><br>
requirements can be fulfilled using information and<br/><br>
communication technologies (ICT). The approach builds on<br/><br>
Quinn and associates’ competing values model (CVM) of<br/><br>
organizational effectiveness. The approach can guide MSS<br/><br>
designers in designing MSS that support different managerial<br/><br>
roles, i.e., the development of MSS that support managerial<br/><br>
cognition, decision, and action.},
  author       = {Carlsson, Sven and Henningsson, Stefan and Hrastinski, Stefan and Christina, Keller},
  keyword      = {Design science,design approach,management support systems},
  language     = {eng},
  title        = {An Approach for Designing Management Support Systems: The Design Science Research Process and its Outcomes},
  year         = {2009},
}