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IT and strategic decision making

Hedelin, Lisbeth and Allwood, Carl Martin LU (2002) In Industrial Management & Data Systems 102(3-4). p.125-139
Abstract
A total of 41 top executive managers in large organizations/enterprises were interviewed about factors affecting their demands on, attitudes towards and use of, information and communication technology (ICT) when making strategic decisions in their work. Poor knowledge management, i.e. poor possibilities to store, reuse, and share knowledge in an organized and disciplined way due to inefficient ICT, was reported to be an obstacle in supporting the decision-making process effectively. Problems with accessibility, accuracy and trust of the information in the ICT-systems were prevalent. Furthermore, ICT did not provide much help with respect to the necessary social interactions in the decision-making process. Implications of these findings... (More)
A total of 41 top executive managers in large organizations/enterprises were interviewed about factors affecting their demands on, attitudes towards and use of, information and communication technology (ICT) when making strategic decisions in their work. Poor knowledge management, i.e. poor possibilities to store, reuse, and share knowledge in an organized and disciplined way due to inefficient ICT, was reported to be an obstacle in supporting the decision-making process effectively. Problems with accessibility, accuracy and trust of the information in the ICT-systems were prevalent. Furthermore, ICT did not provide much help with respect to the necessary social interactions in the decision-making process. Implications of these findings are discussed for the design of future decision-support systems. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
decision-support systems, management, information technology, strategy, decision making
in
Industrial Management & Data Systems
volume
102
issue
3-4
pages
125 - 139
publisher
Emerald Group Publishing Limited
external identifiers
  • wos:000175932000001
  • scopus:0036262703
ISSN
1758-5783
DOI
10.1108/02635570210421318
language
English
LU publication?
yes
id
1d705693-7f9f-4743-9556-a1f442c91639 (old id 336298)
date added to LUP
2007-10-15 09:15:14
date last changed
2017-11-12 03:19:22
@article{1d705693-7f9f-4743-9556-a1f442c91639,
  abstract     = {A total of 41 top executive managers in large organizations/enterprises were interviewed about factors affecting their demands on, attitudes towards and use of, information and communication technology (ICT) when making strategic decisions in their work. Poor knowledge management, i.e. poor possibilities to store, reuse, and share knowledge in an organized and disciplined way due to inefficient ICT, was reported to be an obstacle in supporting the decision-making process effectively. Problems with accessibility, accuracy and trust of the information in the ICT-systems were prevalent. Furthermore, ICT did not provide much help with respect to the necessary social interactions in the decision-making process. Implications of these findings are discussed for the design of future decision-support systems.},
  author       = {Hedelin, Lisbeth and Allwood, Carl Martin},
  issn         = {1758-5783},
  keyword      = {decision-support systems,management,information technology,strategy,decision making},
  language     = {eng},
  number       = {3-4},
  pages        = {125--139},
  publisher    = {Emerald Group Publishing Limited},
  series       = {Industrial Management & Data Systems},
  title        = {IT and strategic decision making},
  url          = {http://dx.doi.org/10.1108/02635570210421318},
  volume       = {102},
  year         = {2002},
}