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Quality of Services

(2012) In Total Quality Management & Business Excellence 23, Number 11.
Please use this url to cite or link to this publication:
organization
publishing date
type
Book/Report
publication status
published
subject
keywords
E-service Quality, Service Culture, Quality, Services, Customer Satisfaction and Loyalty
in
Total Quality Management & Business Excellence
editor
Dahlgaard-Park, Su Mi LU
volume
23, Number 11
pages
140 pages
publisher
Routledge
ISSN
1478-3363
language
English
LU publication?
yes
id
31703923-e60a-4362-bfac-632b168918a8 (old id 3404290)
alternative location
http://www.tandfonline.com/toc/ctqm20/current
date added to LUP
2013-01-28 18:21:20
date last changed
2016-04-15 21:50:14
@book{31703923-e60a-4362-bfac-632b168918a8,
  editor       = {Dahlgaard-Park, Su Mi},
  issn         = {1478-3363},
  keyword      = {E-service Quality,Service Culture,Quality,Services,Customer Satisfaction and Loyalty},
  language     = {eng},
  note         = {Book Editor},
  pages        = {140},
  publisher    = {Routledge},
  series       = {Total Quality Management & Business Excellence},
  title        = {Quality of Services},
  volume       = {23, Number 11},
  year         = {2012},
}