Quality of Services
Dahlgaard-Park, Su Mi LU (2012) In Total Quality Management & Business Excellence 23, Number 11.
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3404290
- editor
- Dahlgaard-Park, Su Mi LU
- organization
- publishing date
- 2012
- type
- Book/Report
- publication status
- published
- subject
- keywords
- E-service Quality, Service Culture, Quality, Services, Customer Satisfaction and Loyalty
- in
- Total Quality Management & Business Excellence
- volume
- 23, Number 11
- pages
- 140 pages
- publisher
- Routledge
- ISSN
- 1478-3363
- language
- English
- LU publication?
- yes
- id
- 31703923-e60a-4362-bfac-632b168918a8 (old id 3404290)
- alternative location
- http://www.tandfonline.com/toc/ctqm20/current
- date added to LUP
- 2016-04-01 13:14:01
- date last changed
- 2018-11-21 20:13:56
@book{31703923-e60a-4362-bfac-632b168918a8,
editor = {{Dahlgaard-Park, Su Mi}},
issn = {{1478-3363}},
keywords = {{E-service Quality; Service Culture; Quality; Services; Customer Satisfaction and Loyalty}},
language = {{eng}},
note = {{Book Editor}},
publisher = {{Routledge}},
series = {{Total Quality Management & Business Excellence}},
title = {{Quality of Services}},
url = {{http://www.tandfonline.com/toc/ctqm20/current}},
volume = {{23, Number 11}},
year = {{2012}},
}