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- 2019
-
Mark
Evolution and future of total quality management : management control and organisational learning
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- Contribution to journal › Article
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Mark
Emotional and rational customer engagement : exploring the development route and the motivation
(
- Contribution to journal › Article
- 2018
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Mark
The evolution and convergence of total quality management and management theories
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- Contribution to journal › Article
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Mark
A Quality Scorecard for the era of Industry 4.0
(
- Contribution to journal › Article
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Mark
Selected Best Papers from the 20th QMOD-ICQSS conference : Challenges and Opportunities of Quality in the 4th Industrial Revolution
- Contribution to journal › Special issue (editor)
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Mark
20th QMOD Conference -Selected Best Papers
- Contribution to journal › Special issue (editor)
- 2017
-
Mark
The impacts of organisational justice and psychological resilience on employee commitment to change in an M&A context
(
- Contribution to journal › Article
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Mark
Editorial
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- Contribution to journal › Article
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Mark
Building a Culture for Quality, Innovation and Sustainability : Building a Culture for Quality, Innovation and Sustainability
(
- Contribution to journal › Special issue (editor)
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Mark
Building a Culture for Quality, Innovation and Sustainability : Editorial for special issue
(
- Contribution to journal › Debate/Note/Editorial