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Digital purchasing practices and trust in a turbulent environment

Baerwaldt, Wilbert ; Bildsten, Louise LU and Norrman, Andreas LU orcid (2023) IPSERA
Abstract
The last years of turbulence on the market caused by the pandemic and geo-political tensions have led to supply disruptions for many companies. The purpose of this study was to investigate how digital purchasing practices and trust are impacted in the supply chain due to increased turbulence in the environment. This was carried out through an interview study with buyers and sellers in supply chain networks. Findings conclude that impact of environmental turbulence is significant. Contextual factors prohibit the implementation and effective use of digital systems. Organizational alignment is critical to meet future increased turbulence in the environment.
Abstract (Swedish)
The last years of turbulence on the market caused by the pandemic and geo-political
tensions have led to supply disruptions for many companies. The purpose of this study
was to investigate how digital purchasing practices and trust are impacted in the supply
chain due to increased turbulence in the environment. This was carried out through an
interview study with buyers and sellers in supply chain networks. Findings conclude that
impact of environmental turbulence is significant. Contextual factors prohibit the
implementation and effective use of digital systems. Organizational alignment is critical
to meet future increased turbulence in the environment.
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to conference
publication status
published
subject
conference name
IPSERA
conference location
Barcelona, Spain
conference dates
2023-04-02 - 2023-04-05
language
English
LU publication?
yes
id
3a3926de-08d1-4d4b-bad5-334060e4ce54
date added to LUP
2025-01-27 13:40:48
date last changed
2025-04-04 15:05:19
@misc{3a3926de-08d1-4d4b-bad5-334060e4ce54,
  abstract     = {{The last years of turbulence on the market caused by the pandemic and geo-political tensions have led to supply disruptions for many companies. The purpose of this study was to investigate how digital purchasing practices and trust are impacted in the supply chain due to increased turbulence in the environment. This was carried out through an interview study with buyers and sellers in supply chain networks. Findings conclude that impact of environmental turbulence is significant. Contextual factors prohibit the implementation and effective use of digital systems. Organizational alignment is critical to meet future increased turbulence in the environment.}},
  author       = {{Baerwaldt, Wilbert and Bildsten, Louise and Norrman, Andreas}},
  language     = {{eng}},
  month        = {{04}},
  title        = {{Digital purchasing practices and trust in a turbulent environment}},
  year         = {{2023}},
}