Crisis communication in a new world: Reaching multicultural publics through old and new media
(2009) In Nordicom Review 30(1). p.55-65- Abstract
- Abstract in Undetermined
Crisis communication is a growing field of research and practice. A weakness in the traditional research field is the lack of theoretical development and the isolated sender and mass communication focus. In the present paper, we challenge traditional research by focusing on the contemporary cultural and ethnic diversity in society from an audience-oriented media perspective. In the paper, we review earlier research on multicultural crisis communication. The discussion is based on secondary data on multicultural media use in Sweden and an Internet analysis focused on dialogue and community building. All together, the review and secondary data show that persons of foreign origin in Sweden have high access to ICT.... (More) - Abstract in Undetermined
Crisis communication is a growing field of research and practice. A weakness in the traditional research field is the lack of theoretical development and the isolated sender and mass communication focus. In the present paper, we challenge traditional research by focusing on the contemporary cultural and ethnic diversity in society from an audience-oriented media perspective. In the paper, we review earlier research on multicultural crisis communication. The discussion is based on secondary data on multicultural media use in Sweden and an Internet analysis focused on dialogue and community building. All together, the review and secondary data show that persons of foreign origin in Sweden have high access to ICT. This is an argument for directing crisis communication not only through traditional mass media, but also through new media. This is not only because of the simple reach of these channels, but also because of the increase in the quality and dialogue potential of these “great good places” (Oldenburg, 1999) (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/582922
- author
- Falkheimer, Jesper
LU
and Heide, Mats
LU
- organization
- publishing date
- 2009
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- multicultural publics, crisis communication, public relations
- in
- Nordicom Review
- volume
- 30
- issue
- 1
- pages
- 55 - 65
- publisher
- The Nordic Information Centre for Media and Communication Research
- external identifiers
-
- scopus:75649120095
- ISSN
- 2001-5119
- language
- English
- LU publication?
- yes
- id
- d751dec2-8385-46ae-853c-73b1814f1d9a (old id 582922)
- date added to LUP
- 2016-04-04 09:44:15
- date last changed
- 2025-01-05 13:07:00
@article{d751dec2-8385-46ae-853c-73b1814f1d9a, abstract = {{Abstract in Undetermined<br/>Crisis communication is a growing field of research and practice. A weakness in the traditional research field is the lack of theoretical development and the isolated sender and mass communication focus. In the present paper, we challenge traditional research by focusing on the contemporary cultural and ethnic diversity in society from an audience-oriented media perspective. In the paper, we review earlier research on multicultural crisis communication. The discussion is based on secondary data on multicultural media use in Sweden and an Internet analysis focused on dialogue and community building. All together, the review and secondary data show that persons of foreign origin in Sweden have high access to ICT. This is an argument for directing crisis communication not only through traditional mass media, but also through new media. This is not only because of the simple reach of these channels, but also because of the increase in the quality and dialogue potential of these “great good places” (Oldenburg, 1999)}}, author = {{Falkheimer, Jesper and Heide, Mats}}, issn = {{2001-5119}}, keywords = {{multicultural publics; crisis communication; public relations}}, language = {{eng}}, number = {{1}}, pages = {{55--65}}, publisher = {{The Nordic Information Centre for Media and Communication Research}}, series = {{Nordicom Review}}, title = {{Crisis communication in a new world: Reaching multicultural publics through old and new media}}, volume = {{30}}, year = {{2009}}, }