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“Use” discourses in system development: Can communication be improved?

Allwood, Carl Martin LU and Hakken, David (2001) In AI and Society: the Journal of Human-Centered Systems and Machine Intelligence 15(3). p.169-199
Abstract
This paper aims to provide a basis for renewed talk about “use” in computing. Four current “discourse arenas” are described. Different intentions manifest in each arena are linked to failures in ”translation,” different terminologies crossing disciplinary and national boundaries non-reflexively. Analysis of transnational use discourse dynamics shows much miscommunication. Conflicts like that between the “Scandinavian System Development School” and the “usability approach” have less current salience. Renewing our talk about use is essential to a participatory politics of information technology and will lead to clearer perception of the implications of letting new systems becoming primary media of social interaction.
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Users, Use, International perspectives, Information System Development, Computing, Computers and society
in
AI and Society: the Journal of Human-Centered Systems and Machine Intelligence
volume
15
issue
3
pages
169 - 199
publisher
Springer London
external identifiers
  • scopus:33750080682
ISSN
1435-5655
DOI
10.1007/BF01208704
language
English
LU publication?
yes
id
8dc66cfe-1750-436c-b301-6c0090f0f9e9 (old id 640989)
date added to LUP
2007-12-17 16:33:10
date last changed
2018-05-29 10:26:33
@article{8dc66cfe-1750-436c-b301-6c0090f0f9e9,
  abstract     = {This paper aims to provide a basis for renewed talk about “use” in computing. Four current “discourse arenas” are described. Different intentions manifest in each arena are linked to failures in ”translation,” different terminologies crossing disciplinary and national boundaries non-reflexively. Analysis of transnational use discourse dynamics shows much miscommunication. Conflicts like that between the “Scandinavian System Development School” and the “usability approach” have less current salience. Renewing our talk about use is essential to a participatory politics of information technology and will lead to clearer perception of the implications of letting new systems becoming primary media of social interaction.},
  author       = {Allwood, Carl Martin and Hakken, David},
  issn         = {1435-5655},
  keyword      = {Users,Use,International perspectives,Information System Development,Computing,Computers and society},
  language     = {eng},
  number       = {3},
  pages        = {169--199},
  publisher    = {Springer London},
  series       = {AI and Society: the Journal of Human-Centered Systems and Machine Intelligence},
  title        = {“Use” discourses in system development: Can communication be improved?},
  url          = {http://dx.doi.org/10.1007/BF01208704},
  volume       = {15},
  year         = {2001},
}