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Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China

Zhao, Hui LU ; Falkheimer, Jesper LU and Heide, Mats LU (2017) In International Journal of Strategic Communication 11(4).
Abstract
The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese... (More)
The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
epub
subject
in
International Journal of Strategic Communication
volume
11
issue
4
publisher
Taylor & Francis
external identifiers
  • scopus:85029708690
ISSN
1553-1198
DOI
10.1080/1553118X.2017.1363758
language
English
LU publication?
yes
id
69689886-d8cc-4b70-bc4d-29cae7ecd1f6
date added to LUP
2017-08-01 11:04:35
date last changed
2018-01-07 12:13:52
@article{69689886-d8cc-4b70-bc4d-29cae7ecd1f6,
  abstract     = {The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective.},
  author       = {Zhao, Hui and Falkheimer, Jesper and Heide, Mats},
  issn         = {1553-1198},
  language     = {eng},
  month        = {09},
  number       = {4},
  publisher    = {Taylor & Francis},
  series       = {International Journal of Strategic Communication},
  title        = {Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China},
  url          = {http://dx.doi.org/10.1080/1553118X.2017.1363758},
  volume       = {11},
  year         = {2017},
}