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Examining senior citizens’ in public transport : The role of digitalization, environmental concern, and traveler satisfaction

Nilsson, Jonas ; Jansson, Johan ; Nicholas, Kimberly LU orcid and Zhao, Chunli LU (2025) In Travel Behaviour and Society 38.
Abstract

Increasing the share of travelers using public transport is one way to address environmental problems such as carbon dioxide emissions. Senior citizens represent an increasingly important group in this transition, as they are increasingly mobile and make up a large share of the population. In this paper, we investigate senior citizen's mobility decision-making, focusing on public transport. Through a survey of 5,000 people in three metropolitan areas in Sweden, we find that while senior citizens desire to live in harmony with nature, they are less likely to see car traffic as a cause of environmental problems. They also struggle with the development of digital service delivery options of public transport. For instance, they use apps... (More)

Increasing the share of travelers using public transport is one way to address environmental problems such as carbon dioxide emissions. Senior citizens represent an increasingly important group in this transition, as they are increasingly mobile and make up a large share of the population. In this paper, we investigate senior citizen's mobility decision-making, focusing on public transport. Through a survey of 5,000 people in three metropolitan areas in Sweden, we find that while senior citizens desire to live in harmony with nature, they are less likely to see car traffic as a cause of environmental problems. They also struggle with the development of digital service delivery options of public transport. For instance, they use apps less, and like using timetables on paper and signs at bus stops more than younger public transport users. Even so, they are more satisfied with public transport than younger travelers, indicating that many seniors like using public transport, despite lacking the environmental motivations to do so.

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author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Digitalization, Environmental concerns, Public transport, Satisfaction, Senior citizens
in
Travel Behaviour and Society
volume
38
article number
100924
publisher
Elsevier
external identifiers
  • scopus:85205919108
ISSN
2214-367X
DOI
10.1016/j.tbs.2024.100924
language
English
LU publication?
yes
id
6ee34037-f178-425a-b897-d72628339106
date added to LUP
2024-11-26 12:52:06
date last changed
2025-04-23 12:47:35
@article{6ee34037-f178-425a-b897-d72628339106,
  abstract     = {{<p>Increasing the share of travelers using public transport is one way to address environmental problems such as carbon dioxide emissions. Senior citizens represent an increasingly important group in this transition, as they are increasingly mobile and make up a large share of the population. In this paper, we investigate senior citizen's mobility decision-making, focusing on public transport. Through a survey of 5,000 people in three metropolitan areas in Sweden, we find that while senior citizens desire to live in harmony with nature, they are less likely to see car traffic as a cause of environmental problems. They also struggle with the development of digital service delivery options of public transport. For instance, they use apps less, and like using timetables on paper and signs at bus stops more than younger public transport users. Even so, they are more satisfied with public transport than younger travelers, indicating that many seniors like using public transport, despite lacking the environmental motivations to do so.</p>}},
  author       = {{Nilsson, Jonas and Jansson, Johan and Nicholas, Kimberly and Zhao, Chunli}},
  issn         = {{2214-367X}},
  keywords     = {{Digitalization; Environmental concerns; Public transport; Satisfaction; Senior citizens}},
  language     = {{eng}},
  publisher    = {{Elsevier}},
  series       = {{Travel Behaviour and Society}},
  title        = {{Examining senior citizens’ in public transport : The role of digitalization, environmental concern, and traveler satisfaction}},
  url          = {{http://dx.doi.org/10.1016/j.tbs.2024.100924}},
  doi          = {{10.1016/j.tbs.2024.100924}},
  volume       = {{38}},
  year         = {{2025}},
}