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Improving access to psychiatric outpatient care through feedback-informed treatment: a study on waiting times and therapy duration in Sweden

Nilsson, Magnus LU orcid ; Rydberg, Martin ; Clausen Ekefjärd, Johanna LU and Westling, Sofie LU orcid (2026) In BMJ open quality 15.
Abstract
Background General adult psychiatry in Sweden faces significant challenges with rising patient volumes and limited therapeutic capacity, leading to prolonged waiting times and restricted access to care. Feedback-informed treatment (FIT) has shown promise in improving access to mental health services by enhancing treatment efficiency and patient outcomes.

Aim This study aimed to evaluate whether the implementation of FIT in an adult psychiatric outpatient clinic in Region Skåne, Sweden, was associated with changes in therapy duration and waiting times compared with a control clinic without FIT.

Methods A retrospective, observational design was employed to compare therapy length and waiting times between a clinic... (More)
Background General adult psychiatry in Sweden faces significant challenges with rising patient volumes and limited therapeutic capacity, leading to prolonged waiting times and restricted access to care. Feedback-informed treatment (FIT) has shown promise in improving access to mental health services by enhancing treatment efficiency and patient outcomes.

Aim This study aimed to evaluate whether the implementation of FIT in an adult psychiatric outpatient clinic in Region Skåne, Sweden, was associated with changes in therapy duration and waiting times compared with a control clinic without FIT.

Methods A retrospective, observational design was employed to compare therapy length and waiting times between a clinic implementing FIT (n=139) and a control clinic (n=74) from 2022 to 2024. Data were extracted from patient records, including demographics and patient-reported outcomes (Outcome Rating Scale scores). Linear regression analyses were conducted to assess trends over time, and the steady-state assumption was evaluated to ensure the validity of the findings.

Results The FIT clinic exhibited a significant reduction in therapy duration over time (B=–0.019, p<0.001), while no significant trend was observed in the control clinic. Waiting times remained stable at the FIT clinic but increased non-significantly at the control clinic. The interaction effect for waiting times was significant (B=0.120, p=0.028), indicating a more favourable trajectory at the FIT clinic. Patient-reported outcomes did not differ significantly between the two periods (2021–2022 vs 2023–2024).

Conclusions The implementation of FIT in adult psychiatric outpatient care was associated with shorter therapy durations and more favourable waiting time trajectories, without deteriorating patient-reported outcomes, although these data were descriptive and not available for the control clinic. Given the observational, non-randomised design and modest effects, the findings should be interpreted as exploratory evidence that feedback-informed practice may be relevant to efforts to improve access and resource use in routine psychiatric care. (Less)
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author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
BMJ open quality
volume
15
article number
e004233
publisher
BMJ Publishing Group
external identifiers
  • pmid:42551969
ISSN
2399-6641
DOI
10.1136/bmjoq-2026-004233
language
English
LU publication?
yes
id
6ffa99c3-8404-4dbd-a404-5cf9f0c5e342
date added to LUP
2026-08-05 12:54:13
date last changed
2026-08-06 03:00:01
@article{6ffa99c3-8404-4dbd-a404-5cf9f0c5e342,
  abstract     = {{Background General adult psychiatry in Sweden faces significant challenges with rising patient volumes and limited therapeutic capacity, leading to prolonged waiting times and restricted access to care. Feedback-informed treatment (FIT) has shown promise in improving access to mental health services by enhancing treatment efficiency and patient outcomes.<br/><br/>Aim This study aimed to evaluate whether the implementation of FIT in an adult psychiatric outpatient clinic in Region Skåne, Sweden, was associated with changes in therapy duration and waiting times compared with a control clinic without FIT.<br/><br/>Methods A retrospective, observational design was employed to compare therapy length and waiting times between a clinic implementing FIT (n=139) and a control clinic (n=74) from 2022 to 2024. Data were extracted from patient records, including demographics and patient-reported outcomes (Outcome Rating Scale scores). Linear regression analyses were conducted to assess trends over time, and the steady-state assumption was evaluated to ensure the validity of the findings.<br/><br/>Results The FIT clinic exhibited a significant reduction in therapy duration over time (B=–0.019, p&lt;0.001), while no significant trend was observed in the control clinic. Waiting times remained stable at the FIT clinic but increased non-significantly at the control clinic. The interaction effect for waiting times was significant (B=0.120, p=0.028), indicating a more favourable trajectory at the FIT clinic. Patient-reported outcomes did not differ significantly between the two periods (2021–2022 vs 2023–2024).<br/><br/>Conclusions The implementation of FIT in adult psychiatric outpatient care was associated with shorter therapy durations and more favourable waiting time trajectories, without deteriorating patient-reported outcomes, although these data were descriptive and not available for the control clinic. Given the observational, non-randomised design and modest effects, the findings should be interpreted as exploratory evidence that feedback-informed practice may be relevant to efforts to improve access and resource use in routine psychiatric care.}},
  author       = {{Nilsson, Magnus and Rydberg, Martin and Clausen Ekefjärd, Johanna and Westling, Sofie}},
  issn         = {{2399-6641}},
  language     = {{eng}},
  month        = {{08}},
  publisher    = {{BMJ Publishing Group}},
  series       = {{BMJ open quality}},
  title        = {{Improving access to psychiatric outpatient care through feedback-informed treatment: a study on waiting times and therapy duration in Sweden}},
  url          = {{http://dx.doi.org/10.1136/bmjoq-2026-004233}},
  doi          = {{10.1136/bmjoq-2026-004233}},
  volume       = {{15}},
  year         = {{2026}},
}