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Safety culture in air traffic management: Air traffic control

Ek, Åsa LU ; Arvidsson, Marcus LU ; Akselsson, Roland LU ; Johansson, Curt R LU and Josefsson, Billy (2003) The 5th USA/Europe ATM 2003 R&D Seminar In The 5th USA/Europe ATM 2003 R&D Seminar
Abstract
In a joint research project – Human Factors in

Air Navigation Services, HUFA – between the

Swedish Civil Aviation Administration and Lund

University the focus is on human and organizational

factors and safety in air traffic control.

The Swedish Air Navigation Services (ANS)

are undergoing major organizational changes in

order to adapt to changing demands on efficiency

and technical development in air traffic control. In

these change processes the foundations of the safety

work can be affected and changes in the existing

safety culture can be introduced.

The aim of the project is to study safety culture

and related... (More)
In a joint research project – Human Factors in

Air Navigation Services, HUFA – between the

Swedish Civil Aviation Administration and Lund

University the focus is on human and organizational

factors and safety in air traffic control.

The Swedish Air Navigation Services (ANS)

are undergoing major organizational changes in

order to adapt to changing demands on efficiency

and technical development in air traffic control. In

these change processes the foundations of the safety

work can be affected and changes in the existing

safety culture can be introduced.

The aim of the project is to study safety culture

and related organizational areas in order to monitor

these during the change processes. Another aim is

to study relations between safety culture on one

hand and the team climate, organisational climate,

psychosocial working environment and leadership

on the other hand in order to develop a base for

improving safety culture. In the investigation three

measurement rounds will be conducted during the

course of about three years. Study locations are the

two main air traffic control centers (ATCCs) in

Sweden and parts of the ANS office.

This paper will present the project and give

some results from the safety culture part of the

study, gained from the first completed measurement

round. Preliminary findings concerning the

psychosocial working environment will also be

presented here.

The results suggest that most dimensions in the

safety culture model used in the study can be

described as predominantly positive at all three

study locations (e.g. Attitudes to safety, Safety

related behaviors and Risk perception). However,

some individual safety culture-topics were found to

be problematic, and imply a need for improvement.

The results of the psychosocial study showed a

pattern indicating that managers experience the

working environment as better than the nonmanagers

at all three study locations. At the two

ATCCs there was also a pattern showing that the

group of administrative personnel judged the

psychosocial working environment to be better than

the operative personnel did. (Less)
Please use this url to cite or link to this publication:
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organization
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Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
safety culture, air traffic control, psychosocial working environment
in
The 5th USA/Europe ATM 2003 R&D Seminar
pages
6 pages
conference name
The 5th USA/Europe ATM 2003 R&D Seminar
language
English
LU publication?
yes
id
b9c24e1e-2d2e-487b-ade2-b8fb2492712f (old id 744022)
alternative location
http://www.lfv.se/upload/ANS/Project/HUFA/ATM2003paper.pdf
date added to LUP
2007-12-12 14:40:12
date last changed
2016-04-16 10:39:37
@inproceedings{b9c24e1e-2d2e-487b-ade2-b8fb2492712f,
  abstract     = {In a joint research project – Human Factors in<br/><br>
Air Navigation Services, HUFA – between the<br/><br>
Swedish Civil Aviation Administration and Lund<br/><br>
University the focus is on human and organizational<br/><br>
factors and safety in air traffic control.<br/><br>
The Swedish Air Navigation Services (ANS)<br/><br>
are undergoing major organizational changes in<br/><br>
order to adapt to changing demands on efficiency<br/><br>
and technical development in air traffic control. In<br/><br>
these change processes the foundations of the safety<br/><br>
work can be affected and changes in the existing<br/><br>
safety culture can be introduced.<br/><br>
The aim of the project is to study safety culture<br/><br>
and related organizational areas in order to monitor<br/><br>
these during the change processes. Another aim is<br/><br>
to study relations between safety culture on one<br/><br>
hand and the team climate, organisational climate,<br/><br>
psychosocial working environment and leadership<br/><br>
on the other hand in order to develop a base for<br/><br>
improving safety culture. In the investigation three<br/><br>
measurement rounds will be conducted during the<br/><br>
course of about three years. Study locations are the<br/><br>
two main air traffic control centers (ATCCs) in<br/><br>
Sweden and parts of the ANS office.<br/><br>
This paper will present the project and give<br/><br>
some results from the safety culture part of the<br/><br>
study, gained from the first completed measurement<br/><br>
round. Preliminary findings concerning the<br/><br>
psychosocial working environment will also be<br/><br>
presented here.<br/><br>
The results suggest that most dimensions in the<br/><br>
safety culture model used in the study can be<br/><br>
described as predominantly positive at all three<br/><br>
study locations (e.g. Attitudes to safety, Safety<br/><br>
related behaviors and Risk perception). However,<br/><br>
some individual safety culture-topics were found to<br/><br>
be problematic, and imply a need for improvement.<br/><br>
The results of the psychosocial study showed a<br/><br>
pattern indicating that managers experience the<br/><br>
working environment as better than the nonmanagers<br/><br>
at all three study locations. At the two<br/><br>
ATCCs there was also a pattern showing that the<br/><br>
group of administrative personnel judged the<br/><br>
psychosocial working environment to be better than<br/><br>
the operative personnel did.},
  author       = {Ek, Åsa and Arvidsson, Marcus and Akselsson, Roland and Johansson, Curt R and Josefsson, Billy},
  booktitle    = {The 5th USA/Europe ATM 2003 R&D Seminar},
  keyword      = {safety culture,air traffic control,psychosocial working environment},
  language     = {eng},
  pages        = {6},
  title        = {Safety culture in air traffic management: Air traffic control},
  year         = {2003},
}