How sociotechnical imaginaries shape consumers’ experiences of and responses to commercial data collection practices
Sörum, Niklas and Fuentes, Christian LU
(2023)
In Consumption Markets and Culture
26(1).
p.24-46
- Abstract
- How is the ongoing “datafication” in society experienced by consumers? Critical discussions regarding the impact of datafication on consumers seldom study consumers’ actual experiences. Conversely, the studies that do exist of consumers and their experiences of datafication tend to take an individualistic approach, arguing that how consumers experience and respond to the ongoing datafication is the result of their individual psychological make-up or the result of processes of cost–benefit calculations. Against that background, this article will instead show that the ways in which consumers experience and respond to datafication is linked to a number of broader sociotechnical imaginaries. Based on in-depth user interviews and drawing on... (More)
- How is the ongoing “datafication” in society experienced by consumers? Critical discussions regarding the impact of datafication on consumers seldom study consumers’ actual experiences. Conversely, the studies that do exist of consumers and their experiences of datafication tend to take an individualistic approach, arguing that how consumers experience and respond to the ongoing datafication is the result of their individual psychological make-up or the result of processes of cost–benefit calculations. Against that background, this article will instead show that the ways in which consumers experience and respond to datafication is linked to a number of broader sociotechnical imaginaries. Based on in-depth user interviews and drawing on previous work on sociotechnical imaginaries, this article develops an analysis of consumers’ multiple imaginaries of data collection practices. Findings show that how consumers approach data collection operations is shaped by sociotechnical imaginaries that were both individually and collectively performed by consumers interacting with and using datacollecting devices. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/7486b98d-9ca3-479a-94be-1a434e22a332
- author
- Sörum, Niklas
and Fuentes, Christian
LU
- organization
- publishing date
- 2023
- type
- Contribution to journal
- publication status
- published
- subject
- in
- Consumption Markets and Culture
- volume
- 26
- issue
- 1
- pages
- 24 - 46
- publisher
- Taylor & Francis
- external identifiers
-
- scopus:85138775116
- ISSN
- 1025-3866
- DOI
- 10.1080/10253866.2022.2124977
- project
- Consuming digital data: commercial, productive and critical implications
- Service Studies Consumption
- language
- English
- LU publication?
- yes
- id
- 7486b98d-9ca3-479a-94be-1a434e22a332
- date added to LUP
- 2022-09-24 14:27:14
- date last changed
- 2024-06-11 07:46:11
@article{7486b98d-9ca3-479a-94be-1a434e22a332,
abstract = {{How is the ongoing “datafication” in society experienced by consumers? Critical discussions regarding the impact of datafication on consumers seldom study consumers’ actual experiences. Conversely, the studies that do exist of consumers and their experiences of datafication tend to take an individualistic approach, arguing that how consumers experience and respond to the ongoing datafication is the result of their individual psychological make-up or the result of processes of cost–benefit calculations. Against that background, this article will instead show that the ways in which consumers experience and respond to datafication is linked to a number of broader sociotechnical imaginaries. Based on in-depth user interviews and drawing on previous work on sociotechnical imaginaries, this article develops an analysis of consumers’ multiple imaginaries of data collection practices. Findings show that how consumers approach data collection operations is shaped by sociotechnical imaginaries that were both individually and collectively performed by consumers interacting with and using datacollecting devices.}},
author = {{Sörum, Niklas and Fuentes, Christian}},
issn = {{1025-3866}},
language = {{eng}},
number = {{1}},
pages = {{24--46}},
publisher = {{Taylor & Francis}},
series = {{Consumption Markets and Culture}},
title = {{How sociotechnical imaginaries shape consumers’ experiences of and responses to commercial data collection practices}},
url = {{https://lup.lub.lu.se/search/files/124488946/26_How_sociotechnical_imaginaries_shape_consumers_experiences_of_and_responses_to_commercial_data_collection_practices_S_rum_Fuentes.pdf}},
doi = {{10.1080/10253866.2022.2124977}},
volume = {{26}},
year = {{2023}},
}