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Så kan e-handeln fixa returerna

Karlsson, Stefan LU ; Hellström, Daniel LU ; Hjort, Klas LU and Oghazi, Pejvak (2020) In Supply Chain Effect 2020(6). p.20-21
Abstract
That returns are a headache for e-commerce companies is not a new topic of conversation. But the strategies for managing their returns are less talked about. The lessons learned from the overall research from the last ten years, on the other hand, point in a relatively clear direction for the e-retailer. Here are six tips on what to keep in mind when formulating your return management strategy.
Abstract (Swedish)
Att returer är en huvudvärk för e-handelsföretagen är inget nytt samtalsämne. Men strategierna för att hantera sina returer talas det mindre om. Lärdomen från den sammantagna forskningen från de senaste tio åren pekar däremot åt ett relativt tydligt håll för e-handlaren. Här kommer sex råd om vad de bör tänka på när de bygger sin strategi för returhantering.
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author
; ; and
organization
alternative title
This is how e-retailers can fix returns
publishing date
type
Contribution to specialist publication or newspaper
publication status
published
subject
categories
Popular Science
in
Supply Chain Effect
volume
2020
issue
6
pages
2 pages
ISSN
2000-8457
language
Swedish
LU publication?
yes
id
8070c087-92e3-4da6-803a-a39d68dcd050
date added to LUP
2020-12-13 10:51:10
date last changed
2020-12-18 08:05:03
@misc{8070c087-92e3-4da6-803a-a39d68dcd050,
  abstract     = {{That returns are a headache for e-commerce companies is not a new topic of conversation. But the strategies for managing their returns are less talked about. The lessons learned from the overall research from the last ten years, on the other hand, point in a relatively clear direction for the e-retailer. Here are six tips on what to keep in mind when formulating your return management strategy.}},
  author       = {{Karlsson, Stefan and Hellström, Daniel and Hjort, Klas and Oghazi, Pejvak}},
  issn         = {{2000-8457}},
  language     = {{swe}},
  month        = {{12}},
  number       = {{6}},
  pages        = {{20--21}},
  series       = {{Supply Chain Effect}},
  title        = {{Så kan e-handeln fixa returerna}},
  url          = {{https://lup.lub.lu.se/search/files/87961199/SCE_No6_2020_Sa_ska_ehandlarna_fixa_returerna.pdf}},
  volume       = {{2020}},
  year         = {{2020}},
}