Urban VS rural logistics service quality. Comparing customer satisfaction factors
(2018) NOFOMA Conference 2018
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/86bcdc91-f922-4a18-a3f2-85ba95f3f672
- author
- Vakulenko, Yulia LU ; Hellström, Daniel LU ; Hjort, Klas LU and Shams, Poja
- organization
- publishing date
- 2018
- type
- Contribution to conference
- publication status
- published
- subject
- keywords
- urban logistics, City logistics, Last mile delivery, Customer Service, Customer satisfaction
- conference name
- NOFOMA Conference 2018
- conference location
- Kolding, Denmark
- conference dates
- 2018-06-13 - 2018-06-15
- language
- English
- LU publication?
- yes
- id
- 86bcdc91-f922-4a18-a3f2-85ba95f3f672
- date added to LUP
- 2019-04-15 15:28:11
- date last changed
- 2019-04-16 09:18:42
@misc{86bcdc91-f922-4a18-a3f2-85ba95f3f672, author = {{Vakulenko, Yulia and Hellström, Daniel and Hjort, Klas and Shams, Poja}}, keywords = {{urban logistics; City logistics; Last mile delivery; Customer Service; Customer satisfaction}}, language = {{eng}}, title = {{Urban VS rural logistics service quality. Comparing customer satisfaction factors}}, year = {{2018}}, }