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Conceptual design of E-health services by, and for support of, home care staff

Erlingsdóttir, Gudbjörg LU ; Rydenfält, Christofer LU ; Persson, Johanna LU and Johansson, Gerd LU (2018) 20th Congress of the International Ergonomics Association, IEA 2018 In Advances in Intelligent Systems and Computing 824. p.793-799
Abstract

Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication... (More)

Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Co-design, Conceptual models, E-health, Home care
in
Advances in Intelligent Systems and Computing
volume
824
pages
7 pages
publisher
Springer Verlag
conference name
20th Congress of the International Ergonomics Association, IEA 2018
external identifiers
  • scopus:85052314175
ISSN
2194-5357
ISBN
9783319960708
DOI
10.1007/978-3-319-96071-5_83
language
English
LU publication?
yes
id
8b1385c4-c01d-4fce-a4f0-43d2e442d51a
date added to LUP
2018-09-14 12:03:02
date last changed
2018-09-16 04:57:22
@inproceedings{8b1385c4-c01d-4fce-a4f0-43d2e442d51a,
  abstract     = {<p>Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.</p>},
  author       = {Erlingsdóttir, Gudbjörg and Rydenfält, Christofer and Persson, Johanna and Johansson, Gerd},
  booktitle    = {Advances in Intelligent Systems and Computing},
  isbn         = {9783319960708},
  issn         = {2194-5357},
  keyword      = {Co-design,Conceptual models,E-health,Home care},
  language     = {eng},
  month        = {08},
  pages        = {793--799},
  publisher    = {Springer Verlag},
  title        = {Conceptual design of E-health services by, and for support of, home care staff},
  url          = {http://dx.doi.org/10.1007/978-3-319-96071-5_83},
  volume       = {824},
  year         = {2018},
}