Conceptual design of E-health services by, and for support of, home care staff
(2018) 20th Congress of the International Ergonomics Association, IEA 2018 In Advances in Intelligent Systems and Computing 824. p.793-799- Abstract
Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication... (More)
Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.
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- author
- Erlingsdóttir, Gudbjörg LU ; Rydenfält, Christofer LU ; Persson, Johanna LU and Johansson, Gerd LU
- organization
- publishing date
- 2018-08-11
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Co-design, Conceptual models, E-health, Home care
- host publication
- Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII : Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design - Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design
- series title
- Advances in Intelligent Systems and Computing
- volume
- 824
- pages
- 7 pages
- publisher
- Springer
- conference name
- 20th Congress of the International Ergonomics Association, IEA 2018
- conference location
- Florence, Italy
- conference dates
- 2018-08-26 - 2018-08-30
- external identifiers
-
- scopus:85052314175
- ISSN
- 2194-5357
- ISBN
- 9783319960708
- DOI
- 10.1007/978-3-319-96071-5_83
- language
- English
- LU publication?
- yes
- id
- 8b1385c4-c01d-4fce-a4f0-43d2e442d51a
- date added to LUP
- 2018-09-14 12:03:02
- date last changed
- 2022-04-25 17:16:34
@inproceedings{8b1385c4-c01d-4fce-a4f0-43d2e442d51a,
abstract = {{<p>Together with staff from home care from four municipalities we investigated how e-health services can improve the work environment. In a series of four workshops we coached the participants in (1) describing their work process and pinpointing the problematic situations in the process, (2) formulating their wishes for an ideal work process, (3) conceptualizing how e-health solutions can be used to obtain the ideal work process and describing scenarios (4) illustrating the scenarios and the design process on storyboards. The storyboards describe, amongst other, how support through e-health systems may be used to: gain access to adequate information; get in touch with other professionals as doctors or other colleagues; prevent medication errors, and to transfer images or physiological data to an expert who can directly provide personal support.</p>}},
author = {{Erlingsdóttir, Gudbjörg and Rydenfält, Christofer and Persson, Johanna and Johansson, Gerd}},
booktitle = {{Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VII : Ergonomics in Design, Design for All, Activity Theories for Work Analysis and Design, Affective Design}},
isbn = {{9783319960708}},
issn = {{2194-5357}},
keywords = {{Co-design; Conceptual models; E-health; Home care}},
language = {{eng}},
month = {{08}},
pages = {{793--799}},
publisher = {{Springer}},
series = {{Advances in Intelligent Systems and Computing}},
title = {{Conceptual design of E-health services by, and for support of, home care staff}},
url = {{http://dx.doi.org/10.1007/978-3-319-96071-5_83}},
doi = {{10.1007/978-3-319-96071-5_83}},
volume = {{824}},
year = {{2018}},
}