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Training healthcare students to be competent communication partners : a scoping review

Muò, Rossella ; Blomqvist, Elisabeth ; Rautakoski, Pirkko ; Lyberg Åhlander, Viveka LU orcid and Schindler, Antonio (2025) In Disability and Rehabilitation
Abstract

Purpose: People with acquired neurogenic Communication Disorders (PwCD) experience reduced satisfaction in healthcare environments, possibly relating to communication difficulties. Communication Partner Training might improve communication success. The purpose of the scoping review was to map the literature about educational experiences in teaching communication strategies to healthcare students (HcS) interacting with PwCD. Material and Methods: The Arksey and O’Malley framework for Scoping Reviews and further enhancements were followed. Studies published from 1998 were identified from eight electronic databases (CINHAL, PubMed, Embase, PsychINFO, Pedro, SpeechBite, Google Scholar, and ResearchGate) and separately screened by two... (More)

Purpose: People with acquired neurogenic Communication Disorders (PwCD) experience reduced satisfaction in healthcare environments, possibly relating to communication difficulties. Communication Partner Training might improve communication success. The purpose of the scoping review was to map the literature about educational experiences in teaching communication strategies to healthcare students (HcS) interacting with PwCD. Material and Methods: The Arksey and O’Malley framework for Scoping Reviews and further enhancements were followed. Studies published from 1998 were identified from eight electronic databases (CINHAL, PubMed, Embase, PsychINFO, Pedro, SpeechBite, Google Scholar, and ResearchGate) and separately screened by two evaluators. Results: Twenty-seven articles were included. Studies reported four structured training programmes (SCATM, Connect, FRAME, and Training Con-tAct) and unstructured methods. HcS were mainly studying medicine, speech-language pathology, or occupational therapy. The most common communication disorder was aphasia. Key contents included lectures, role-playing/interaction with real or simulated PwCD, video examples, and feedback. Conclusions: The articles reported improvements in both HcS’s knowledge and skills in communication strategies, suggesting that training programmes are promising, although they need further exploration. Priorities for future studies are the inclusion of a wider variety of communication disorders and HcS, and common consensus on key learning outcomes and their assessment.

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author
; ; ; and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
communication partner training, communication strategies, communication training programmes, healthcare students, Neurogenic communication disorders
in
Disability and Rehabilitation
publisher
Informa Healthcare
external identifiers
  • pmid:39937041
  • scopus:85218831529
ISSN
0963-8288
DOI
10.1080/09638288.2025.2462771
language
English
LU publication?
yes
additional info
Publisher Copyright: © 2025 Informa UK Limited, trading as Taylor & Francis Group.
id
9cc519e6-ef2e-486c-a477-93197077c614
date added to LUP
2025-07-04 13:14:31
date last changed
2025-07-05 03:00:04
@article{9cc519e6-ef2e-486c-a477-93197077c614,
  abstract     = {{<p>Purpose: People with acquired neurogenic Communication Disorders (PwCD) experience reduced satisfaction in healthcare environments, possibly relating to communication difficulties. Communication Partner Training might improve communication success. The purpose of the scoping review was to map the literature about educational experiences in teaching communication strategies to healthcare students (HcS) interacting with PwCD. Material and Methods: The Arksey and O’Malley framework for Scoping Reviews and further enhancements were followed. Studies published from 1998 were identified from eight electronic databases (CINHAL, PubMed, Embase, PsychINFO, Pedro, SpeechBite, Google Scholar, and ResearchGate) and separately screened by two evaluators. Results: Twenty-seven articles were included. Studies reported four structured training programmes (SCA<sup>TM</sup>, Connect, FRAME, and Training Con-tAct) and unstructured methods. HcS were mainly studying medicine, speech-language pathology, or occupational therapy. The most common communication disorder was aphasia. Key contents included lectures, role-playing/interaction with real or simulated PwCD, video examples, and feedback. Conclusions: The articles reported improvements in both HcS’s knowledge and skills in communication strategies, suggesting that training programmes are promising, although they need further exploration. Priorities for future studies are the inclusion of a wider variety of communication disorders and HcS, and common consensus on key learning outcomes and their assessment.</p>}},
  author       = {{Muò, Rossella and Blomqvist, Elisabeth and Rautakoski, Pirkko and Lyberg Åhlander, Viveka and Schindler, Antonio}},
  issn         = {{0963-8288}},
  keywords     = {{communication partner training; communication strategies; communication training programmes; healthcare students; Neurogenic communication disorders}},
  language     = {{eng}},
  publisher    = {{Informa Healthcare}},
  series       = {{Disability and Rehabilitation}},
  title        = {{Training healthcare students to be competent communication partners : a scoping review}},
  url          = {{http://dx.doi.org/10.1080/09638288.2025.2462771}},
  doi          = {{10.1080/09638288.2025.2462771}},
  year         = {{2025}},
}