Advanced

Preferences in regional public transport: a literature review

Hansson, Joel LU ; Pettersson, Fredrik LU ; Svensson, Helena LU and Wretstrand, Anders LU (2019) In European Transport Research Review
Abstract
The purpose of this article is to analyse quality attributes of regional public transport and their influence on modal choice, demand, and customer satisfaction through a literature review. The review is based on a working definition of regional public transport with boundaries toward local as well as interregional public transport: Regional public transport (i) targets passengers travelling between separate urban areas or to rural areas and (ii) a majority of the trips are made on a regular basis. Our results suggest that preferences of regional travellers mainly conform to the preferences of local travellers, but some important differences have been revealed. Most notably, on-board comfort is a higher priority for regional travellers and... (More)
The purpose of this article is to analyse quality attributes of regional public transport and their influence on modal choice, demand, and customer satisfaction through a literature review. The review is based on a working definition of regional public transport with boundaries toward local as well as interregional public transport: Regional public transport (i) targets passengers travelling between separate urban areas or to rural areas and (ii) a majority of the trips are made on a regular basis. Our results suggest that preferences of regional travellers mainly conform to the preferences of local travellers, but some important differences have been revealed. Most notably, on-board comfort is a higher priority for regional travellers and is increasingly important with longer travel times. Network coverage and coordination are also more prominent features of regional public transport, presumably due to the more dispersed nature of regional public transport networks. These differences, and the fact that the prerequisites for regional public transport are in general substantially different compared to local and interregional public transport, support continued use of this categorisation in public transport research. We also conclude that there is a requirement for more knowledge about the specifics of regional public transport, as public transport research, thus far, has been largely focused on local travel. Research areas of particular interest are on-board comfort, operational aspects, travel time improvements, how the environmental impact of public transport services affects modal choice, and the influence of trip length on passenger preferences. (Less)
Please use this url to cite or link to this publication:
author
organization
alternative title
Preferenser i regional kollektivtrafik: en litteraturöversikt
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Regional travel, Systematic review, Public transport, Quality attribute, Service quality
in
European Transport Research Review
issue
11
pages
16 pages
publisher
Springer
external identifiers
  • scopus:85069675383
ISSN
1867-0717
DOI
10.1186/s12544-019-0374-4
language
English
LU publication?
yes
id
c1a9b686-ff8e-4f4e-95bc-f729acd829ca
date added to LUP
2019-07-23 11:30:08
date last changed
2019-09-01 06:26:03
@article{c1a9b686-ff8e-4f4e-95bc-f729acd829ca,
  abstract     = {The purpose of this article is to analyse quality attributes of regional public transport and their influence on modal choice, demand, and customer satisfaction through a literature review. The review is based on a working definition of regional public transport with boundaries toward local as well as interregional public transport: Regional public transport (i) targets passengers travelling between separate urban areas or to rural areas and (ii) a majority of the trips are made on a regular basis. Our results suggest that preferences of regional travellers mainly conform to the preferences of local travellers, but some important differences have been revealed. Most notably, on-board comfort is a higher priority for regional travellers and is increasingly important with longer travel times. Network coverage and coordination are also more prominent features of regional public transport, presumably due to the more dispersed nature of regional public transport networks. These differences, and the fact that the prerequisites for regional public transport are in general substantially different compared to local and interregional public transport, support continued use of this categorisation in public transport research. We also conclude that there is a requirement for more knowledge about the specifics of regional public transport, as public transport research, thus far, has been largely focused on local travel. Research areas of particular interest are on-board comfort, operational aspects, travel time improvements, how the environmental impact of public transport services affects modal choice, and the influence of trip length on passenger preferences.},
  articleno    = {38},
  author       = {Hansson, Joel and Pettersson, Fredrik  and Svensson, Helena and Wretstrand, Anders},
  issn         = {1867-0717},
  keyword      = {Regional travel,Systematic review,Public transport,Quality attribute,Service quality},
  language     = {eng},
  month        = {07},
  number       = {11},
  pages        = {16},
  publisher    = {Springer},
  series       = {European Transport Research Review},
  title        = {Preferences in regional public transport: a literature review},
  url          = {http://dx.doi.org/10.1186/s12544-019-0374-4},
  year         = {2019},
}