Benchmarking e-learning in higher education and beyond
(2011) Expanding Horizons – New Approaches to Open and Distance Learning. ICDE 2011- Abstract
- Benchmarking is a powerful strategic tool used to assist decision makers to
improve the quality and effectiveness of organisational processes. Even in Higher
Education nowadays, benchmarking is used as a tool for quality enhancement.
This paper explores the results from a study on international benchmarking on elearning
in higher education. The study explicitly showed the value and impact of
the method on several levels and in a number of areas. In the case studies,
respondents commented that the benchmarking process itself had made a
significant impact; as an example, it had the power to make changes. In addition,
results show values on how to generate commitment and... (More) - Benchmarking is a powerful strategic tool used to assist decision makers to
improve the quality and effectiveness of organisational processes. Even in Higher
Education nowadays, benchmarking is used as a tool for quality enhancement.
This paper explores the results from a study on international benchmarking on elearning
in higher education. The study explicitly showed the value and impact of
the method on several levels and in a number of areas. In the case studies,
respondents commented that the benchmarking process itself had made a
significant impact; as an example, it had the power to make changes. In addition,
results show values on how to generate commitment and to allocate time and
resources during the entire benchmarking process. The respondents also
emphasized the importance of the reflection and implementation phase. Some
characteristics which may not be mentioned as often in a positive light are the
intentions, i.e. the objective of the benchmarking process as such. The involvement
of individuals within the organisation creates an impact on both the individual and
organisational level, not least through critical reflection. The meaning of ‘rhizome’
and ‘becoming’ used in the study have lent other and new dimensions to
benchmarking. Benchmarking can facilitate individuals and organisations to
become ‘becomers’. Thus, the study has interesting new philosophy based
perspectives that can be relevant to management. Consequently, benchmarking
processes have to go beyond the process as such. Forthcoming studies may focus
on the driving forces for benchmarking, but also on success areas for personalised
and flexible learning. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/1982936
- author
- Ossiannilsson, Ebba LU
- organization
- publishing date
- 2011
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- e-learning, benchmarking, oer
- host publication
- Proceedings, ICDE
- publisher
- ICDE
- conference name
- Expanding Horizons – New Approaches to Open and Distance Learning. ICDE 2011
- conference dates
- 2011-10-02 - 2011-10-05
- language
- English
- LU publication?
- yes
- additional info
- Department affilation moved from v1000887 (CED - Centre for Educational Development) to v1000942 (Division for Higher Education Development) on 2016-03-31 08:48:43.
- id
- c6ab18c8-2993-4ab1-bb69-b67dcb74cc0f (old id 1982936)
- date added to LUP
- 2016-04-04 09:54:36
- date last changed
- 2018-11-21 20:55:38
@inproceedings{c6ab18c8-2993-4ab1-bb69-b67dcb74cc0f,
abstract = {{Benchmarking is a powerful strategic tool used to assist decision makers to<br/><br>
improve the quality and effectiveness of organisational processes. Even in Higher<br/><br>
Education nowadays, benchmarking is used as a tool for quality enhancement.<br/><br>
This paper explores the results from a study on international benchmarking on elearning<br/><br>
in higher education. The study explicitly showed the value and impact of<br/><br>
the method on several levels and in a number of areas. In the case studies,<br/><br>
respondents commented that the benchmarking process itself had made a<br/><br>
significant impact; as an example, it had the power to make changes. In addition,<br/><br>
results show values on how to generate commitment and to allocate time and<br/><br>
resources during the entire benchmarking process. The respondents also<br/><br>
emphasized the importance of the reflection and implementation phase. Some<br/><br>
characteristics which may not be mentioned as often in a positive light are the<br/><br>
intentions, i.e. the objective of the benchmarking process as such. The involvement<br/><br>
of individuals within the organisation creates an impact on both the individual and<br/><br>
organisational level, not least through critical reflection. The meaning of ‘rhizome’<br/><br>
and ‘becoming’ used in the study have lent other and new dimensions to<br/><br>
benchmarking. Benchmarking can facilitate individuals and organisations to<br/><br>
become ‘becomers’. Thus, the study has interesting new philosophy based<br/><br>
perspectives that can be relevant to management. Consequently, benchmarking<br/><br>
processes have to go beyond the process as such. Forthcoming studies may focus<br/><br>
on the driving forces for benchmarking, but also on success areas for personalised<br/><br>
and flexible learning.}},
author = {{Ossiannilsson, Ebba}},
booktitle = {{Proceedings, ICDE}},
keywords = {{e-learning; benchmarking; oer}},
language = {{eng}},
publisher = {{ICDE}},
title = {{Benchmarking e-learning in higher education and beyond}},
year = {{2011}},
}