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The Resilient Public Library: Understanding and Reflecting on Own Practice

Lindén, Magnus LU ; Isberg, Catharina ; Westrup, Ulrika LU and Lidén, Alina LU (2023) In Journal of Librarianship and Information Science
Abstract
This article describes, discusses, and evaluates an educational program aimed at building resilience in public libraries. The program focuses on personal and organizational resilience and builds upon four themes: trust, stress and uncertainty, group identity, and character-strengths. Eighty-seven Swedish public library professionals participated in it. A mixed-method approach was used to study how the program supported employees in discussing and reflecting on resilience, as well as how they experienced what the program had given them in terms of knowledge and insights. Two main results are addressed; (i) the value of an educational program lies both in its power to make employees jointly discuss and reflect on their own roles and... (More)
This article describes, discusses, and evaluates an educational program aimed at building resilience in public libraries. The program focuses on personal and organizational resilience and builds upon four themes: trust, stress and uncertainty, group identity, and character-strengths. Eighty-seven Swedish public library professionals participated in it. A mixed-method approach was used to study how the program supported employees in discussing and reflecting on resilience, as well as how they experienced what the program had given them in terms of knowledge and insights. Two main results are addressed; (i) the value of an educational program lies both in its power to make employees jointly discuss and reflect on their own roles and situations and in library-management using this information to change the organization, and (ii) staff gaining new insight and knowledge from the program experienced improvements in a number of outcomes related to the content of the program. Overall, this study implies that locally designed educational programs facilitate both personal and organizational resilience at public libraries (Less)
Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
epub
subject
in
Journal of Librarianship and Information Science
publisher
SAGE Publications
external identifiers
  • scopus:85174217079
ISSN
1741-6477
DOI
10.1177/09610006231200897
project
Service Studies Management
language
English
LU publication?
yes
id
c8312deb-06c4-460f-878d-9699bb796ad8
date added to LUP
2023-08-28 08:35:07
date last changed
2024-01-12 04:01:53
@article{c8312deb-06c4-460f-878d-9699bb796ad8,
  abstract     = {{This article describes, discusses, and evaluates an educational program aimed at building resilience in public libraries. The program focuses on personal and organizational resilience and builds upon four themes: trust, stress and uncertainty, group identity, and character-strengths. Eighty-seven Swedish public library professionals participated in it. A mixed-method approach was used to study how the program supported employees in discussing and reflecting on resilience, as well as how they experienced what the program had given them in terms of knowledge and insights. Two main results are addressed; (i) the value of an educational program lies both in its power to make employees jointly discuss and reflect on their own roles and situations and in library-management using this information to change the organization, and (ii) staff gaining new insight and knowledge from the program experienced improvements in a number of outcomes related to the content of the program. Overall, this study implies that locally designed educational programs facilitate both personal and organizational resilience at public libraries}},
  author       = {{Lindén, Magnus and Isberg, Catharina and Westrup, Ulrika and Lidén, Alina}},
  issn         = {{1741-6477}},
  language     = {{eng}},
  month        = {{10}},
  publisher    = {{SAGE Publications}},
  series       = {{Journal of Librarianship and Information Science}},
  title        = {{The Resilient Public Library: Understanding and Reflecting on Own Practice}},
  url          = {{http://dx.doi.org/10.1177/09610006231200897}},
  doi          = {{10.1177/09610006231200897}},
  year         = {{2023}},
}