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Perceptions of change context in traffic management: an explorative study using expectancy theory

Ekendahl, Paulina LU orcid ; Bäckström, Izabelle LU and Norrman, Andreas LU orcid (2026) In Transportation Research Interdisciplinary Perspectives 36.
Abstract
This study contributes to an increased understanding of how managers and employees perceive the change context in the field of traffic management, and what the behavioural implications are. Expectancy theory is adopted to explore how context influence the motivations of these actors. The findings reveals that motivation, being one contextual factor for change, is influenced by other contextual factors present on an individual, organisational and external level. Given that managers and employees often perceive these factors differently, and are therefore motivated by distinct drivers, effective change management should be tailored to reflect these diverse perspectives. To improve and align motivation for managers and employees in the change... (More)
This study contributes to an increased understanding of how managers and employees perceive the change context in the field of traffic management, and what the behavioural implications are. Expectancy theory is adopted to explore how context influence the motivations of these actors. The findings reveals that motivation, being one contextual factor for change, is influenced by other contextual factors present on an individual, organisational and external level. Given that managers and employees often perceive these factors differently, and are therefore motivated by distinct drivers, effective change management should be tailored to reflect these diverse perspectives. To improve and align motivation for managers and employees in the change process, three propositions are suggested: (1) High expectancy is supported when project goals and scope align with project prevalence, and when adequate resources are perceived as available at the operational level. (2) High instrumentality requires that operative employees feel empowered to participate and be heard, while top-level managers and employees who lead project perceive the context as enabling leadership in changes. (3) High valence is achieved when the change is perceived as beneficial on all contextual levels (individual, organizational, and external). (Less)
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author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Transportation Research Interdisciplinary Perspectives
volume
36
article number
101889
pages
12 pages
publisher
Elsevier
external identifiers
  • scopus:105029378542
ISSN
2590-1982
DOI
10.1016/j.trip.2026.101889
language
English
LU publication?
yes
id
e008e345-d3d4-4bb0-b2ce-25359e477a56
date added to LUP
2026-05-05 09:51:58
date last changed
2026-06-02 10:08:48
@article{e008e345-d3d4-4bb0-b2ce-25359e477a56,
  abstract     = {{This study contributes to an increased understanding of how managers and employees perceive the change context in the field of traffic management, and what the behavioural implications are. Expectancy theory is adopted to explore how context influence the motivations of these actors. The findings reveals that motivation, being one contextual factor for change, is influenced by other contextual factors present on an individual, organisational and external level. Given that managers and employees often perceive these factors differently, and are therefore motivated by distinct drivers, effective change management should be tailored to reflect these diverse perspectives. To improve and align motivation for managers and employees in the change process, three propositions are suggested: (1) High expectancy is supported when project goals and scope align with project prevalence, and when adequate resources are perceived as available at the operational level. (2) High instrumentality requires that operative employees feel empowered to participate and be heard, while top-level managers and employees who lead project perceive the context as enabling leadership in changes. (3) High valence is achieved when the change is perceived as beneficial on all contextual levels (individual, organizational, and external).}},
  author       = {{Ekendahl, Paulina and Bäckström, Izabelle and Norrman, Andreas}},
  issn         = {{2590-1982}},
  language     = {{eng}},
  month        = {{02}},
  publisher    = {{Elsevier}},
  series       = {{Transportation Research Interdisciplinary Perspectives}},
  title        = {{Perceptions of change context in traffic management: an explorative study using expectancy theory}},
  url          = {{http://dx.doi.org/10.1016/j.trip.2026.101889}},
  doi          = {{10.1016/j.trip.2026.101889}},
  volume       = {{36}},
  year         = {{2026}},
}