A Process Approach to Product Repair from the Perspective of the Individual
(2023) In Circular Economy and Sustainability 3(3). p.1327-1359- Abstract
Product repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors... (More)
Product repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors influencing the repair experience are discerned and organised according to their relevance within the process. This comprehensive perspective of the repair experience of individuals generated a wide range of insights, including the existence of general vs. specific factors and the prevalence of themes in the repair process. Implications for the upscaling of repair and future research are suggested.
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- author
- Svensson-Hoglund, Sahra ; Russell, Jennifer D. and Richter, Jessika Luth LU
- organization
- publishing date
- 2023-09
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- Circular economy, Consumer behaviour, Durability, Repair, Sustainable consumption
- in
- Circular Economy and Sustainability
- volume
- 3
- issue
- 3
- pages
- 33 pages
- publisher
- Springer
- external identifiers
-
- scopus:85152598748
- ISSN
- 2730-597X
- DOI
- 10.1007/s43615-022-00226-1
- language
- English
- LU publication?
- yes
- id
- f2646bfa-9968-447a-91da-27570482c83f
- date added to LUP
- 2024-01-12 14:51:29
- date last changed
- 2024-01-16 13:05:55
@article{f2646bfa-9968-447a-91da-27570482c83f,
abstract = {{<p>Product repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors influencing the repair experience are discerned and organised according to their relevance within the process. This comprehensive perspective of the repair experience of individuals generated a wide range of insights, including the existence of general vs. specific factors and the prevalence of themes in the repair process. Implications for the upscaling of repair and future research are suggested.</p>}},
author = {{Svensson-Hoglund, Sahra and Russell, Jennifer D. and Richter, Jessika Luth}},
issn = {{2730-597X}},
keywords = {{Circular economy; Consumer behaviour; Durability; Repair; Sustainable consumption}},
language = {{eng}},
number = {{3}},
pages = {{1327--1359}},
publisher = {{Springer}},
series = {{Circular Economy and Sustainability}},
title = {{A Process Approach to Product Repair from the Perspective of the Individual}},
url = {{http://dx.doi.org/10.1007/s43615-022-00226-1}},
doi = {{10.1007/s43615-022-00226-1}},
volume = {{3}},
year = {{2023}},
}