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Intelligent systems in health care : A socio-technical view

Obreja, Andreea Roxanna; Ross, Penny and Bednar, Peter LU (2017) In Lecture Notes in Information Systems and Organisation 20. p.221-236
Abstract

This chapter reflects on the relationship between various stakeholders in the health-care industry and intelligent medical systems. It takes into consideration the potential impact that intelligent systems have on health care. The aim of the chapter is to emphasise a set of decisive factors for the successful deployment of intelligent systems in health care including the individual needs of patients and medical staff. The motivation for this study was the publicity and investment that intelligent agents like Watson have benefitted from since the outset of their trial deployments in health-care organisations, which have preceded doctors’ feedback. In this chapter, we discuss some incentives to use intelligent medical systems and the... (More)

This chapter reflects on the relationship between various stakeholders in the health-care industry and intelligent medical systems. It takes into consideration the potential impact that intelligent systems have on health care. The aim of the chapter is to emphasise a set of decisive factors for the successful deployment of intelligent systems in health care including the individual needs of patients and medical staff. The motivation for this study was the publicity and investment that intelligent agents like Watson have benefitted from since the outset of their trial deployments in health-care organisations, which have preceded doctors’ feedback. In this chapter, we discuss some incentives to use intelligent medical systems and the ethical considerations. Potential roles of intelligent systems in health care are explored from a socio-technical perspective. Additionally, potential decisionmakers and their responsibilities in assessing the medical personnel’s attitude towards the intelligent systems before their final deployment are discussed. The conclusion outlines limitations of both human clinicians and intelligent agents and how they can work together to overcome them.

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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Health-care systems, Intelligent agents, Intelligent systems, Organisational change, Socio-technical analysis, Systems practice, Work-related learning
in
Lecture Notes in Information Systems and Organisation
volume
20
pages
16 pages
publisher
Springer Berlin Heidelberg
external identifiers
  • scopus:85016078551
ISBN
78-3-319-49538-5
DOI
10.1007/978-3-319-49538-5_14
language
English
LU publication?
yes
id
fb35d478-fbd9-4924-8005-ecc8d68af405
date added to LUP
2017-04-06 12:09:00
date last changed
2018-01-07 11:58:18
@inbook{fb35d478-fbd9-4924-8005-ecc8d68af405,
  abstract     = {<p>This chapter reflects on the relationship between various stakeholders in the health-care industry and intelligent medical systems. It takes into consideration the potential impact that intelligent systems have on health care. The aim of the chapter is to emphasise a set of decisive factors for the successful deployment of intelligent systems in health care including the individual needs of patients and medical staff. The motivation for this study was the publicity and investment that intelligent agents like Watson have benefitted from since the outset of their trial deployments in health-care organisations, which have preceded doctors’ feedback. In this chapter, we discuss some incentives to use intelligent medical systems and the ethical considerations. Potential roles of intelligent systems in health care are explored from a socio-technical perspective. Additionally, potential decisionmakers and their responsibilities in assessing the medical personnel’s attitude towards the intelligent systems before their final deployment are discussed. The conclusion outlines limitations of both human clinicians and intelligent agents and how they can work together to overcome them.</p>},
  author       = {Obreja, Andreea Roxanna and Ross, Penny and Bednar, Peter},
  isbn         = {78-3-319-49538-5},
  keyword      = {Health-care systems,Intelligent agents,Intelligent systems,Organisational change,Socio-technical analysis,Systems practice,Work-related learning},
  language     = {eng},
  pages        = {221--236},
  publisher    = {Springer Berlin Heidelberg},
  series       = {Lecture Notes in Information Systems and Organisation},
  title        = {Intelligent systems in health care : A socio-technical view},
  url          = {http://dx.doi.org/10.1007/978-3-319-49538-5_14},
  volume       = {20},
  year         = {2017},
}