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- 2023
-
Mark
Retail returns management strategy : an alignment perspective
(
- Contribution to journal › Article
- 2018
-
Mark
Online purchase return policy leniency and purchase decision : Mediating role of consumer trust
(
- Contribution to journal › Article
- 2014
-
Mark
Experiment on consumer behaviour in fashion E-commerce – experience and insights
(
- Contribution to conference › Paper, not in proceeding