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2024
Mark Smart service value : Conceptualization, scale development, and validation in the retailing context
Roy, Sanjit K. ; Singh, Gaganpreet ; Hollebeek, Linda D. ^LU ; Shabnam, Saadia ; Japutra, Arnold ; van Doorn, Sebastian ; Ray, Subhasis and Appio, Francesco Paolo (2024) In Technovation 137.
- Contribution to journal › Article
Mark Corporate social responsibility, customer satisfaction, and trust in the restaurant industry
Ghaderi, Zahed ; Omidvar, Mohammad Sadegh ; Hosseini, Seyeadasaad and Hall, Collin Michael ^LU (2024) In Journal of Foodservice Business Research
- Contribution to journal › Article