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- 2017
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Mark
Bridging sustainable business model innovation and user-driven innovation : A process for sustainable value proposition design
(
- Contribution to journal › Article
-
Mark
Sustainable Business Models through Service Design
(
- Contribution to journal › Article
- 2011
-
Mark
Laggards as Innovators? Old Users as Designers of New Services & Service Systems.
(
- Contribution to journal › Article