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2018
Mark Customer value in self-service kiosks: a systematic literature review
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Oghazi, Pejvak (2018) In International Journal of Retail & Distribution Management 46(5). p.507-527
- Contribution to journal › Scientific review
Mark What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2018) In Journal of Business Research 88. p.421-427
- Contribution to journal › Article
2017
Mark What's in the locker? Exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2017) 7th Global Innovation and Knowledge Academy
- Contribution to conference › Abstract
2016
Mark Customer value in self-service technologies : A systematic review
Vakulenko, Yulia ^LU and Hellström, Daniel ^LU (2016) NOFOMA 2016
- Contribution to conference › Abstract
Mark Customer value in parcel lockers: Investigating the last mile digitalization
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2016) The 5th Nordic Retail and Wholesale Conference - NRWC
- Contribution to conference › Abstract
2013
Mark Interaction Design Can Be Replaced By Marketing
Muhic, Mirella ^LU (2013) 22nd Nordic Academy of Management Conference
- Contribution to conference › Paper, not in proceeding
2007
Mark Transformation to a customer-oriented perspective through action learning in product and service development
Olsson, Annika ^LU (2007) In Action Learning: Research and Practice 4(1). p.45-59
- Contribution to journal › Article
Mark Lean and/or agile supply chain management: Model application for the service industry
Olsson, Annika ^LU ; Näslund, Dag and Signori, Paola (2007) 19th Annual NOFOMA Conference, 2007 p.863-879
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
2006
Mark The Change from Feature Focus to Customer Focus in Packaging Development
Olsson, Annika ^LU (2006)
- Thesis › Doctoral thesis (compilation)
2002
Mark Packaging throughout the value chain in the customer perspective marketing mix
Olsson, Annika ^LU and Györei, Micael (2002) In Packaging Technology and Science 15(5). p.231-239
- Contribution to journal › Article

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