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- 2006
-
Mark
Customer perceived service quality in the supermarket and the discount store. Examination of a service quality measurement scale in a Swedish context
(2006) In Working Paper Series
- Working paper/Preprint › Working paper
- 2004
-
Mark
The Buying of Private Brands and Manufacturer Brands in Grocery Retailing: a comparative study of buying processes the UK, Sweden and Italy
- Contribution to journal › Article