Publications | Lund University Publications

1 – 6 of 6

show: 10
|
sort: year (new to old)

News feed Embed this list Save this search Mark all Export

Cancel

Embed this list

copy and paste the html snippet below into your own page:

<iframe src="https://lup.lub.lu.se/search/publication?embed=1&q=keywords+exact+%22self-service+technology%22&amp;hide_pagination=1&amp;hide_info=1&amp;hide_options=1"
  width="100%"
  height="400"
  allowtransparency="true"
  frameborder="0">
</iframe>

2024
Mark Citizens’ experiences of enablers and barriers to obtaining digital citizenship: : E-applications for social assistance
Scaramuzzino, Gabriella ^LU ; Nordesjö, Kettil and Ulmestig, Rickard (2024) In Journal of Comparative Social Work 19(1). p.41-67
- Contribution to journal › Article
2020
Mark Self-service Last Mile Delivery : E-consumer perspective on service renovation
Vakulenko, Yulia ^LU (2020)
- Thesis › Doctoral thesis (compilation)
2018
Mark Customer value in self-service kiosks: a systematic literature review
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Oghazi, Pejvak (2018) In International Journal of Retail & Distribution Management 46(5). p.507-527
- Contribution to journal › Scientific review
Mark What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia ^LU ; Hellström, Daniel ^LU and Hjort, Klas ^LU (2018) In Journal of Business Research 88. p.421-427
- Contribution to journal › Article
2017
Mark From an Information Consumer to an Information Author : the Role of Self-Service Business Intelligence
Bani Hani, Imad ^LU ; Tona, Olgerta ^LU and Carlsson, Sven ^LU (2017) 23rd Americas Conference on Information Systems
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
2001
Mark Customer-Perceived Service-Quality and Technology-Based Self-Service
Anselmsson, Johan ^LU (2001)
- Thesis › Doctoral thesis (monograph)

your query:: Remove keywords: self-service technology