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- 2001
-
Mark
Reflection on TQM for the New Millenium 1
2001) p.279-311(
- Chapter in Book/Report/Conference proceeding › Book chapter
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Mark
Reflection on TQM for the New Millenium 2
2001) p.313-334(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
TQM - Managerial fad or a case of social becoming?
2001) p.148-179(
- Chapter in Book/Report/Conference proceeding › Book chapter
- 1999
-
Mark
The Learning Point from the Quality Movement in Japan - the driver behind Japanese Economic Success
1999) 2nd Int. QMOD COnference, 1999(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding