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- 2019
-
Mark
Fika, hygge and hospitality : The cultural complexity of service organisation in the Öresund region
- Book/Report › Book
- 2014
-
Mark
The effect of organizational structure and hoteliers' risk proclivity on innovativeness
(
- Contribution to specialist publication or newspaper › Specialist publication article
-
Mark
Perceptions of innovativeness among Iranian hotel managers
(
- Contribution to specialist publication or newspaper › Specialist publication article
- 2013
-
Mark
Värdeskapande gästfrihet : Hur gästfrihet som värde ramas in, etableras och förhandlas i hotellbranschen
2013)(
- Thesis › Doctoral thesis (monograph)
- 2011
-
Mark
Customer Orientation, Learning Orientation, and New Service Development: An Empirical Investigation of the Swiss Hotel Industry
(
- Contribution to journal › Article
- 2010
-
Mark
Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland
(
- Contribution to specialist publication or newspaper › Specialist publication article