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- 2021
-
Mark
Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution : Quality and Service Management in the fourth Industrial Revolution - Sustainability and Value co-creation
Dahlgaard-Park, Su Mi LU and Dahlgaard, Jens J. (2021)
- Book/Report › Anthology (editor)
- 2018
-
Mark
A Quality Scorecard for the era of Industry 4.0
(
- Contribution to journal › Article
- 2017
-
Mark
Challenges and Opportunities of Quality and Sustainability in the 4th Industrial Revolution
(2017)
- Book/Report › Conference proceeding (editor)
-
Mark
Selected best papers from the 19th QMOD-ICQSS conference
(
- Contribution to journal › Special issue (editor)
-
Mark
Building a Culture for Quality, Innovation and Sustainability : Building a Culture for Quality, Innovation and Sustainability
(
- Contribution to journal › Special issue (editor)
-
Mark
Emerging Issues and Challenges - a Korean Perspective
(
- Contribution to journal › Special issue (editor)
-
Mark
Building a Culture for Quality, Innovation and Sustainability : Editorial for special issue
(
- Contribution to journal › Debate/Note/Editorial
- 2016
-
Mark
Sustainability, Innovation and Quality Culture
(2016)
- Book/Report › Conference proceeding (editor)
-
Mark
Best Papers from the 18th QMOD-ICQSS Conference
(
- Contribution to journal › Special issue (editor)
-
Mark
Best Papers from the 18th QMOD-ICQSS conference
(
- Contribution to journal › Special issue (editor)
-
Mark
Editorial : Best papers from the 2015 QMOD-ICQSS Conference
(
- Contribution to journal › Debate/Note/Editorial
- 2015
-
Mark
The Sage Encyclopedia of Quality and the Service Economy
- Book/Report › Anthology (editor)
-
Mark
Quality excellence in Taiwan: theories and practices
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Introduction
2015) 1.(
- Chapter in Book/Report/Conference proceeding › Foreword/Postscript
-
Mark
18th QMOD-ICQSS & KSQM joint conference : Creating a Sustainable Future through Quality
2015)(
- Book/Report › Conference proceeding (editor)
- 2014
-
Mark
16th QMOD Conference Quality Management and Organizational Development
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Building Business Excellence through Psychological Capital
(
- Contribution to journal › Article
-
Mark
Service quality management and ecosystem theory
(
- Contribution to journal › Article
-
Mark
Enhancing Quality and Employee Well-being
(
- Contribution to journal › Debate/Note/Editorial
-
Mark
Sustainability exploration and sustainability exploitation: from a literature review towards a conceptual framework
(
- Contribution to journal › Scientific review
-
Mark
The Relationship between Sustainability Oriented Innovation Practices and Organizational Performance: Empirical Evidence from Slovenian Organizations
(
- Contribution to journal › Article
-
Mark
Flow i arbetet - en förutsättning för kvalitet i arbetslivet?
(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Special Issue on Application of Quality Management
(
- Contribution to journal › Special issue (editor)
-
Mark
Entering the Experience Economy : From Product Quality to Experience Quality
2014)(
- Book/Report › Conference proceeding (editor)
-
Mark
QMOD 2013 Conference- Selected Best Papers
(
- Contribution to journal › Special issue (editor)
-
Mark
Editorial, QMOD 2013 Conference - Selected Best Papers
(
- Contribution to journal › Debate/Note/Editorial
- 2013
-
Mark
Proceedings of the 16th QMOD-ICQSS conference
(2013)
- Book/Report › Conference proceeding (editor)
-
Mark
Relationship Quality and Customer Satisfaction in Service Contexts
- Book/Report › Anthology (editor)
-
Mark
Using service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital: the perspective of the patient and the family
(
- Contribution to journal › Article
-
Mark
Diagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011
(
- Contribution to journal › Article
-
Mark
Seven S Framework
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Characteristics of Excellence
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
- 2012
-
Mark
Quality of Services
- Book/Report › Anthology (editor)
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Journal of Quality, Innovation and Prosperity
- Book/Report › Anthology (editor)
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Selected best papers from the 14th QMOD-ICQSS conference
- Book/Report › Anthology (editor)
-
Mark
Proceedings of the 15th QMOD-ICQSS conference
- Book/Report › Anthology (editor)
-
Mark
Lean Service: A literature analysis and classification
(
- Contribution to journal › Article
-
Mark
A Snapshot of 25 Years Quality Movement (1987-2011)
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Publikupplevelser ved Klassisk Koncert
2012)(
- Book/Report › Report
-
Mark
Core Values- the entrance to Human satisfaction and Commitment
(
- Contribution to journal › Article
- 2011
-
Mark
Excellence and Quality Management Systems
- Book/Report › Anthology (editor)
-
Mark
Business Excellence and Quality Management Systems
- Book/Report › Anthology (editor)
-
Mark
Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
- Book/Report › Anthology (editor)
-
Mark
The quality movement: where are you going?
(
- Contribution to journal › Article
-
Mark
Quality and lean health care: a system for assessing and improving the health of healthcare organisations
(
- Contribution to journal › Article
-
Mark
Solicited Diaries as a means of involving patients in development of healthcare services
(
- Contribution to journal › Article
- 2010
-
Mark
Selected papers from the QMOD & ICQSS conference
- Book/Report › Conference proceeding (editor)
-
Mark
Organizational Learnability and Innovability: a system for assessing, diagnosing and improving innovations
(
- Contribution to journal › Article