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Facilitating value-based pricing transformation - What hinders sales force buy-in?

Henriksson, Gustav and Rönnels, Kristoffer LU (2014) FEKP02 20141
Department of Business Administration
Lund University School of Economics and Management, LUSEM
Abstract
Background: Today, many companies use a cost-based and sometimes competition-based pricing approach. Since academia agrees that value based pricing is superior for creating profit, the problem is not in identifying an ideal pricing strategy, but to understand and facilitate the transformation process towards value-based pricing. Only a limited amount of research has so far been put on understanding the sales force; the part of the organization which will ultimately carry out the operational changes. The authors argue that it is of great importance to get their buy-in, and therefore aim to understand what obstacles the members of the sales force perceive in value-based pricing.
Purpose: To refine and further develop existing knowledge on... (More)
Background: Today, many companies use a cost-based and sometimes competition-based pricing approach. Since academia agrees that value based pricing is superior for creating profit, the problem is not in identifying an ideal pricing strategy, but to understand and facilitate the transformation process towards value-based pricing. Only a limited amount of research has so far been put on understanding the sales force; the part of the organization which will ultimately carry out the operational changes. The authors argue that it is of great importance to get their buy-in, and therefore aim to understand what obstacles the members of the sales force perceive in value-based pricing.
Purpose: To refine and further develop existing knowledge on how to facilitate value-based pricing transformation.
Method: The study was performed using triangulation by combining qualitative and quantitative research methods. First, members of the sales force at Informatikka were interviewed in order to produce proposals and hypotheses on what would hinder sales force buy-in. These were then tested in a questionnaire sent out to a larger share of the total population.
Conclusions: The interviews found eight obstacles perceived by the sales force at Informatikka. The perceived severity of the obstacles seemed to be dependent on previous experience of value-based pricing, which was confirmed by the questionnaires. (Less)
Please use this url to cite or link to this publication:
author
Henriksson, Gustav and Rönnels, Kristoffer LU
supervisor
organization
course
FEKP02 20141
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Value-based pricing, value-based pricing transformation, pricing capabilities, sales force, obstacles, buy-in.
report number
266
ISSN
1651-0100
language
English
id
4456917
date added to LUP
2015-08-19 11:12:40
date last changed
2015-08-19 11:12:40
@misc{4456917,
  abstract     = {{Background:	Today, many companies use a cost-based and sometimes competition-based pricing approach. Since academia agrees that value based pricing is superior for creating profit, the problem is not in identifying an ideal pricing strategy, but to understand and facilitate the transformation process towards value-based pricing. Only a limited amount of research has so far been put on understanding the sales force; the part of the organization which will ultimately carry out the operational changes. The authors argue that it is of great importance to get their buy-in, and therefore aim to understand what obstacles the members of the sales force perceive in value-based pricing.
Purpose:	To refine and further develop existing knowledge on how to facilitate value-based pricing transformation.
Method:	The study was performed using triangulation by combining qualitative and quantitative research methods. First, members of the sales force at Informatikka were interviewed in order to produce proposals and hypotheses on what would hinder sales force buy-in. These were then tested in a questionnaire sent out to a larger share of the total population. 
Conclusions:	The interviews found eight obstacles perceived by the sales force at Informatikka. The perceived severity of the obstacles seemed to be dependent on previous experience of value-based pricing, which was confirmed by the questionnaires.}},
  author       = {{Henriksson, Gustav and Rönnels, Kristoffer}},
  issn         = {{1651-0100}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Facilitating value-based pricing transformation - What hinders sales force buy-in?}},
  year         = {{2014}},
}