Advanced

Identifying Norms and Normative Expectations in an Organisational Hierarchy: A Study of Social Norms within Human Resources

Szalay, Mikael LU (2016) MGTN59 20161
Department of Business Administration
Abstract
This study will investigate and understand the social norms that resides within a globally operating organisation. Within this organisation, this study targeted the Human Resource department for its unique role and close bond to the company policy which can provoke ethical dilemmas that require a collective understanding among the employees and managers to resolve. The Krupka-Weber method is applied in this study to investigate if there are collectively shared social norms, normative beliefs and expectations between two different levels in an organisational hierarchy, Employees and Managers. The method includes a survey methodology in combination with a pure matching coordination game, which allows for the elicitation of social norms... (More)
This study will investigate and understand the social norms that resides within a globally operating organisation. Within this organisation, this study targeted the Human Resource department for its unique role and close bond to the company policy which can provoke ethical dilemmas that require a collective understanding among the employees and managers to resolve. The Krupka-Weber method is applied in this study to investigate if there are collectively shared social norms, normative beliefs and expectations between two different levels in an organisational hierarchy, Employees and Managers. The method includes a survey methodology in combination with a pure matching coordination game, which allows for the elicitation of social norms rather than the participants personal norms. To achieve this, the study presents ethical dilemmas which can arise in a Human Resource department in order to elicit the social norms, normative beliefs and expectations which are subsequently analysed statistically to investigate if a pattern emerges and thus examine if there is a collectively share social norm while simultaneously identify if any patterns of miscommunication exists. (Less)
Please use this url to cite or link to this publication:
author
Szalay, Mikael LU
supervisor
organization
course
MGTN59 20161
year
type
H1 - Master's Degree (One Year)
subject
keywords
Keywords: social norms, behavioural economics, human resources, organisational psychology, economics, management, normative expectations, normative beliefs, personal norms, ethically, socially, coordination game
language
English
id
8895058
date added to LUP
2017-02-06 17:48:02
date last changed
2017-02-06 17:48:02
@misc{8895058,
  abstract     = {This study will investigate and understand the social norms that resides within a globally operating organisation. Within this organisation, this study targeted the Human Resource department for its unique role and close bond to the company policy which can provoke ethical dilemmas that require a collective understanding among the employees and managers to resolve. The Krupka-Weber method is applied in this study to investigate if there are collectively shared social norms, normative beliefs and expectations between two different levels in an organisational hierarchy, Employees and Managers. The method includes a survey methodology in combination with a pure matching coordination game, which allows for the elicitation of social norms rather than the participants personal norms. To achieve this, the study presents ethical dilemmas which can arise in a Human Resource department in order to elicit the social norms, normative beliefs and expectations which are subsequently analysed statistically to investigate if a pattern emerges and thus examine if there is a collectively share social norm while simultaneously identify if any patterns of miscommunication exists.},
  author       = {Szalay, Mikael},
  keyword      = {Keywords: social norms,behavioural economics,human resources,organisational psychology,economics,management,normative expectations,normative beliefs,personal norms,ethically,socially,coordination game},
  language     = {eng},
  note         = {Student Paper},
  title        = {Identifying Norms and Normative Expectations in an Organisational Hierarchy: A Study of Social Norms within Human Resources},
  year         = {2016},
}