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Weapons of Brand Destruction: Exploring the different methods and strategies used by Online Anti-Brand Communities aimed to harm brands

Garcia Raffo, Andrés Emilio LU and Kjellander, Niklas LU (2022) In Strategic Brand Management - Master Papers Eight Edition BUSN21 20222
Department of Business Administration
Abstract
Aim: The aim of this paper was to shed light on the different methods/strategies that Anti-Brand Communities (ABCs) use in order to cause harm to particular brands.

Purpose: The purpose of this paper is to offer assistance to brand managers through Anti-Brand Community-insights, as a means of combating the increasingly growing number of ABCs.

Research Question: What methods/strategies do anti-brand communities use in order to harm brands?

Methodology: This paper uses a qualitative research design through Ethnography. By applying thematic analysis the authors explore the contents of social media-based Anti-Brand Communities of three brands: Nestlé (1 large community on Reddit), Apple (1 medium-sized community on Facebook) and... (More)
Aim: The aim of this paper was to shed light on the different methods/strategies that Anti-Brand Communities (ABCs) use in order to cause harm to particular brands.

Purpose: The purpose of this paper is to offer assistance to brand managers through Anti-Brand Community-insights, as a means of combating the increasingly growing number of ABCs.

Research Question: What methods/strategies do anti-brand communities use in order to harm brands?

Methodology: This paper uses a qualitative research design through Ethnography. By applying thematic analysis the authors explore the contents of social media-based Anti-Brand Communities of three brands: Nestlé (1 large community on Reddit), Apple (1 medium-sized community on Facebook) and Disney (3 small-sized communities on Facebook and 1 medium-sized on Reddit).

Theory: Brand Community, Anti-Brand Community, Echo Chambers, Internet Memes, Consumer Boycott, Brand Awareness, Brand Dislike, Word-of-Mouth, Brand Involvement, Brand Identity, Culture Jamming, Positioning.

Findings: The findings of this paper suggest that Anti-Brand Communities use a variety of different methods/strategies aimed to harm brands. Them being: Vocal Brand Dislike, Collective Brand Boycotting, Mockery, Echo Chamber and Negative Word-of-Mouth.

Original/Value: This paper expands the current research area of Anti-Brand Communities with insights regarding how Anti-Brand Communities in practice (e.g. through which methods/strategies) intend to harm brands. (Less)
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author
Garcia Raffo, Andrés Emilio LU and Kjellander, Niklas LU
supervisor
organization
course
BUSN21 20222
year
type
H1 - Master's Degree (One Year)
subject
keywords
Brand Community, Anti-Brand Community, Brand Dislike, Consumer-activism
publication/series
Strategic Brand Management - Master Papers Eight Edition
language
English
id
9102267
date added to LUP
2022-11-08 11:21:24
date last changed
2022-11-08 11:21:24
@misc{9102267,
  abstract     = {{Aim: The aim of this paper was to shed light on the different methods/strategies that Anti-Brand Communities (ABCs) use in order to cause harm to particular brands. 

Purpose: The purpose of this paper is to offer assistance to brand managers through Anti-Brand Community-insights, as a means of combating the increasingly growing number of ABCs.

Research Question: What methods/strategies do anti-brand communities use in order to harm brands?

Methodology: This paper uses a qualitative research design through Ethnography. By applying thematic analysis the authors explore the contents of social media-based Anti-Brand Communities of three brands: Nestlé (1 large community on Reddit), Apple (1 medium-sized community on Facebook) and Disney (3 small-sized communities on Facebook and 1 medium-sized on Reddit).

Theory: Brand Community, Anti-Brand Community, Echo Chambers, Internet Memes, Consumer Boycott, Brand Awareness, Brand Dislike, Word-of-Mouth, Brand Involvement, Brand Identity, Culture Jamming, Positioning.

Findings: The findings of this paper suggest that Anti-Brand Communities use a variety of different methods/strategies aimed to harm brands. Them being: Vocal Brand Dislike, Collective Brand Boycotting, Mockery, Echo Chamber and Negative Word-of-Mouth.

Original/Value: This paper expands the current research area of Anti-Brand Communities with insights regarding how Anti-Brand Communities in practice (e.g. through which methods/strategies) intend to harm brands.}},
  author       = {{Garcia Raffo, Andrés Emilio and Kjellander, Niklas}},
  language     = {{eng}},
  note         = {{Student Paper}},
  series       = {{Strategic Brand Management - Master Papers Eight Edition}},
  title        = {{Weapons of Brand Destruction: Exploring the different methods and strategies used by Online Anti-Brand Communities aimed to harm brands}},
  year         = {{2022}},
}