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2006
Mark Relationsmarknadsföring på internet – med utgångspunkt i köpbeslutsprocessen
Hultén, Anna and Hain, Claes (2006)
Department of Business Administration
- Bach. Degree
2004
Mark System för CRM - en marknadsanalys
Widerström, Gustav and Östman, Mattias (2004)
Department of Business Administration
- Bach. Degree
2002
Mark CRM- Ett verktyg för värdering av kundkapitalet?
Bengtsson, Anders and Tolar, Robert (2002)
Department of Business Administration
- Master (One yr)

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