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- 2025
-
Mark
Revolutionizing Retail: The Role of Augmented Reality-Driven Information Systems in Enhancing Customer Experience and Engagement
(
- Master (One yr)
- 2024
-
Mark
Customer Experience in the Era of Artificial Intelligence: A qualitative study exploring customer’s perceptions of AI chatbots in e-commerce
(
- Master (One yr)
- 2023
-
Mark
Customer Journey in the Concept Store: An Analysis of Touchpoints and Journey Integration
(
- Master (Two yrs)
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Mark
The Versatile Touchpoint: User-generated content as a new touchpoint in the customer journey
(
- Master (One yr)
- 2022
-
Mark
Novel Technology in a Retail Space: A study of how IKEA retail space influences adoption of smart technology for the home
(
- Master (Two yrs)
-
Mark
"We'll tailor your experience"
(
- Master (Two yrs)
-
Mark
Fast or Furious: A study of attributes important to the online customer experience in fast fashion shopping
(
- Master (One yr)
- 2021
-
Mark
Showrooms: the future of online and offline retailers? - An explorative comparison of showrooms’ value contribution to the customer experience
(
- Master (One yr)
-
Mark
Digital Customer Experience Matters
(
- Bach. Degree
-
Mark
What is the role of pop-up stores in a multichannel environment?
(
- Master (One yr)