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Conflict management in student groups - a teacher’s perspective in higher education

Borg, Markus LU ; Kembro, Joakim LU ; Holmén Notander, Jesper LU ; Petersson, Catarina LU and Ohlsson, Lars LU (2011) In Högre utbildning 1(2). p.111-124
Abstract
Students working in groups is a commonly used method of instruction in higher education, popularized by the introduction of problem based learning. As a result, management of small groups of people has become an important skill for teachers. The objective of our study is to investigate why conflicts arise in student groups at the Faculty of Engineering at Lund University and how teachers manage them. We have conducted an exploratory interdepartmental interview study on teachers' views on this matter, interviewing ten university teachers with different levels of seniority. Our results show that conflicts frequently arise in group work, most commonly caused by different levels of ambition among students. We also found that teachers prefer to... (More)
Students working in groups is a commonly used method of instruction in higher education, popularized by the introduction of problem based learning. As a result, management of small groups of people has become an important skill for teachers. The objective of our study is to investigate why conflicts arise in student groups at the Faculty of Engineering at Lund University and how teachers manage them. We have conducted an exploratory interdepartmental interview study on teachers' views on this matter, interviewing ten university teachers with different levels of seniority. Our results show that conflicts frequently arise in group work, most commonly caused by different levels of ambition among students. We also found that teachers prefer to work proactively against conflicts and stress the student’s responsibility. Finally, we show that teachers at our faculty tend to avoid the more drastic conflict resolution strategies suggested by previous research. The outcome of our study could be used as input to future guidelines on conflict management in student groups. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Conflicts, Group Work, Free-riders, Interview Study, Higher Education
categories
Higher Education
in
Högre utbildning
volume
1
issue
2
pages
111 - 124
publisher
Swednet
ISSN
2000-7558
language
English
LU publication?
yes
id
3b21ff8c-7ddb-4f36-a657-406c25fa8b4b (old id 2270096)
alternative location
http://nile.lub.lu.se/ojs/index.php/hus/article/view/4923
date added to LUP
2012-01-02 14:14:38
date last changed
2016-04-16 06:37:22
@misc{3b21ff8c-7ddb-4f36-a657-406c25fa8b4b,
  abstract     = {Students working in groups is a commonly used method of instruction in higher education, popularized by the introduction of problem based learning. As a result, management of small groups of people has become an important skill for teachers. The objective of our study is to investigate why conflicts arise in student groups at the Faculty of Engineering at Lund University and how teachers manage them. We have conducted an exploratory interdepartmental interview study on teachers' views on this matter, interviewing ten university teachers with different levels of seniority. Our results show that conflicts frequently arise in group work, most commonly caused by different levels of ambition among students. We also found that teachers prefer to work proactively against conflicts and stress the student’s responsibility. Finally, we show that teachers at our faculty tend to avoid the more drastic conflict resolution strategies suggested by previous research. The outcome of our study could be used as input to future guidelines on conflict management in student groups.},
  author       = {Borg, Markus and Kembro, Joakim and Holmén Notander, Jesper and Petersson, Catarina and Ohlsson, Lars},
  issn         = {2000-7558},
  keyword      = {Conflicts,Group Work,Free-riders,Interview Study,Higher Education},
  language     = {eng},
  number       = {2},
  pages        = {111--124},
  publisher    = {ARRAY(0xb3e71d0)},
  series       = {Högre utbildning},
  title        = {Conflict management in student groups - a teacher’s perspective in higher education},
  volume       = {1},
  year         = {2011},
}