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The Platform-Based Branding Cycle: Conceptualizing the Roles of the Platform-Based Brand Using the Case of Airbnb

Jacobson, Camilla LU and Segebarth, Friedrich Clemens LU (2019) BUSN39 20191
Department of Business Administration
Abstract
Thesis purpose: To explore the phenomenon of businesses utilizing a platform strategy to create value from a branding perspective. We examine how the role of the brand for a platform is different than for a traditional business in order to conceptualize the role of a platform-based brand.

Methodology: An exploratory case study on Airbnb and Marriott International based on a qualitative research approach using document analysis as principle research method was conducted. The gathered data was analyzed using content and thematic analysis.

Theoretical perspective: In order to conceptualize the role of platform-based brands and develop new theory, we bridged literature on the sharing economy and the platform business model using a... (More)
Thesis purpose: To explore the phenomenon of businesses utilizing a platform strategy to create value from a branding perspective. We examine how the role of the brand for a platform is different than for a traditional business in order to conceptualize the role of a platform-based brand.

Methodology: An exploratory case study on Airbnb and Marriott International based on a qualitative research approach using document analysis as principle research method was conducted. The gathered data was analyzed using content and thematic analysis.

Theoretical perspective: In order to conceptualize the role of platform-based brands and develop new theory, we bridged literature on the sharing economy and the platform business model using a strategic brand management perspective.

Empirical data: Secondary data extracted from documents concerning Airbnb’s and Marriott International’s business and branding strategies. Documents were assessed against the criteria of authenticity, credibility, representativeness and meaning.

Conclusion: There are underlying differences between platform and pipeline businesses, subsequently affecting the role of a platform-based brand in the sharing economy. The five main differences encountered are conceptualized to induce the Platform-Based Branding Cycle (PBBC). The PBBC includes the successive roles of a platform-based brand, namely the brand as a matcher, as a halo, as a co-creation, as a community builder and as a shared vision. (Less)
Please use this url to cite or link to this publication:
author
Jacobson, Camilla LU and Segebarth, Friedrich Clemens LU
supervisor
organization
course
BUSN39 20191
year
type
H1 - Master's Degree (One Year)
subject
keywords
role of the brand, platform business model, strategic brand management, value creation, platform-based branding cycle
language
English
id
8989284
date added to LUP
2019-09-25 13:57:19
date last changed
2019-09-25 13:57:19
@misc{8989284,
  abstract     = {{Thesis purpose: To explore the phenomenon of businesses utilizing a platform strategy to create value from a branding perspective. We examine how the role of the brand for a platform is different than for a traditional business in order to conceptualize the role of a platform-based brand.

Methodology: An exploratory case study on Airbnb and Marriott International based on a qualitative research approach using document analysis as principle research method was conducted. The gathered data was analyzed using content and thematic analysis.

Theoretical perspective: In order to conceptualize the role of platform-based brands and develop new theory, we bridged literature on the sharing economy and the platform business model using a strategic brand management perspective.

Empirical data: Secondary data extracted from documents concerning Airbnb’s and Marriott International’s business and branding strategies. Documents were assessed against the criteria of authenticity, credibility, representativeness and meaning.

Conclusion: There are underlying differences between platform and pipeline businesses, subsequently affecting the role of a platform-based brand in the sharing economy. The five main differences encountered are conceptualized to induce the Platform-Based Branding Cycle (PBBC). The PBBC includes the successive roles of a platform-based brand, namely the brand as a matcher, as a halo, as a co-creation, as a community builder and as a shared vision.}},
  author       = {{Jacobson, Camilla and Segebarth, Friedrich Clemens}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{The Platform-Based Branding Cycle: Conceptualizing the Roles of the Platform-Based Brand Using the Case of Airbnb}},
  year         = {{2019}},
}