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A socio-technical analysis of functional properties in a joint cognitive system: a case study in an aircraft cockpit

Adriansen, Arie ; Patriarca, Riccardo ; Smoker, Anthony John LU and Bergström, Johan LU (2019) In Ergonomics
Abstract
In a socio-technical work domain, humans, device interfaces and artefacts all affect transformations of information flow. Such transformations, which may involve a change of auditory to visual information & vice versa or alter semantic approximations into spatial proximities from instruments readings, are generally not restricted to solely human cognition. This paper applies a joint cognitive system approach to explore a socio-technical system. A systems ergonomics perspective is achieved by applying a multi-layered division to transformations of information between, and within, human and technical agents. The approach uses the Functional Resonance Analysis Method (FRAM), but abandons the traditional boundary between medium and agent... (More)
In a socio-technical work domain, humans, device interfaces and artefacts all affect transformations of information flow. Such transformations, which may involve a change of auditory to visual information & vice versa or alter semantic approximations into spatial proximities from instruments readings, are generally not restricted to solely human cognition. This paper applies a joint cognitive system approach to explore a socio-technical system. A systems ergonomics perspective is achieved by applying a multi-layered division to transformations of information between, and within, human and technical agents. The approach uses the Functional Resonance Analysis Method (FRAM), but abandons the traditional boundary between medium and agent in favour of accepting aircraft systems and artefacts as agents, with their own functional properties and relationships. The joint cognitive system perspective in developing the FRAM model allows an understanding of the effects of task and information propagation, and eventual distributed criticalities, taking advantage of the functional properties of the system, as described in a case study related to the cockpit environment of a DC-9 aircraft.Practitioner Summary: This research presents the application of one systemic method to understand work systems and performance variability in relation to the transformation of information within a flight deck for a specific phase of flight. By using a joint cognitive systems approach both retrospective and prospective investigation of cockpit challenges will be better understood. (Less)
Abstract (Swedish)

Please use this url to cite or link to this publication:
author
; ; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Ergonomics
pages
19 pages
publisher
Taylor & Francis
external identifiers
  • scopus:85072083896
  • pmid:31478471
ISSN
0014-0139
DOI
10.1080/00140139.2019.1661527
language
English
LU publication?
yes
id
4d4fd19e-b75f-46c7-b3a6-6eab4ec9bdcf
date added to LUP
2019-09-10 14:26:11
date last changed
2022-04-26 05:11:44
@article{4d4fd19e-b75f-46c7-b3a6-6eab4ec9bdcf,
  abstract     = {{In a socio-technical work domain, humans, device interfaces and artefacts all affect transformations of information flow. Such transformations, which may involve a change of auditory to visual information & vice versa or alter semantic approximations into spatial proximities from instruments readings, are generally not restricted to solely human cognition. This paper applies a joint cognitive system approach to explore a socio-technical system. A systems ergonomics perspective is achieved by applying a multi-layered division to transformations of information between, and within, human and technical agents. The approach uses the Functional Resonance Analysis Method (FRAM), but abandons the traditional boundary between medium and agent in favour of accepting aircraft systems and artefacts as agents, with their own functional properties and relationships. The joint cognitive system perspective in developing the FRAM model allows an understanding of the effects of task and information propagation, and eventual distributed criticalities, taking advantage of the functional properties of the system, as described in a case study related to the cockpit environment of a DC-9 aircraft.Practitioner Summary: This research presents the application of one systemic method to understand work systems and performance variability in relation to the transformation of information within a flight deck for a specific phase of flight. By using a joint cognitive systems approach both retrospective and prospective investigation of cockpit challenges will be better understood.}},
  author       = {{Adriansen, Arie and Patriarca, Riccardo and Smoker, Anthony John and Bergström, Johan}},
  issn         = {{0014-0139}},
  language     = {{eng}},
  publisher    = {{Taylor & Francis}},
  series       = {{Ergonomics}},
  title        = {{A socio-technical analysis of functional properties in a joint cognitive system: a case study in an aircraft cockpit}},
  url          = {{http://dx.doi.org/10.1080/00140139.2019.1661527}},
  doi          = {{10.1080/00140139.2019.1661527}},
  year         = {{2019}},
}