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A Human Factor Approach to HRI

Frennert, Susanne LU orcid (2019) 11th International Conference on Social Robotics, ICSR 2019 In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) 11876 LNAI. p.311-321
Abstract

In today’s competitive marketplace, robotics and HRI is an exciting new paradigm for changing how work is done in organisations. Its potential success depends on how HRI fit to humans and other technologies in an organisation. The paper argues that the Human-Technology-Organisation framework may be used as an analytic tool to widen the understanding of prerequisites for successful development, implementation and deployment of HRI in organisations as well as for evaluations of existing HRI applications at work. This paper describes the Human-Technology-Organisation (HTO) framework, and ties it to HRI. It helps the reader to see HRI as a situated, local enactment involving diverse users, formal and informal rules and practices.... (More)

In today’s competitive marketplace, robotics and HRI is an exciting new paradigm for changing how work is done in organisations. Its potential success depends on how HRI fit to humans and other technologies in an organisation. The paper argues that the Human-Technology-Organisation framework may be used as an analytic tool to widen the understanding of prerequisites for successful development, implementation and deployment of HRI in organisations as well as for evaluations of existing HRI applications at work. This paper describes the Human-Technology-Organisation (HTO) framework, and ties it to HRI. It helps the reader to see HRI as a situated, local enactment involving diverse users, formal and informal rules and practices. Furthermore, it de-centers technology as the main agent of change. The aim of the paper is to provoke reflection and discussion about HRI, that through subtle interactions between humans, robots and organisations influence the quality of its development, implementation and deployment.

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Please use this url to cite or link to this publication:
author
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
HRI, HTO framework, Human, Human factors, Organisation
host publication
Social Robotics - 11th International Conference, ICSR 2019, Proceedings
series title
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
editor
Salichs, Miguel A. ; Ge, Shuzhi Sam ; Barakova, Emilia Ivanova ; Cabibihan, John-John ; Wagner, Alan R. ; Castro-González, Álvaro and He, Hongsheng
volume
11876 LNAI
pages
11 pages
publisher
Springer Gabler
conference name
11th International Conference on Social Robotics, ICSR 2019
conference location
Madrid, Spain
conference dates
2019-11-26 - 2019-11-29
external identifiers
  • scopus:85076532900
ISSN
0302-9743
1611-3349
ISBN
9783030358877
DOI
10.1007/978-3-030-35888-4_29
language
English
LU publication?
no
additional info
Publisher Copyright: © 2019, Springer Nature Switzerland AG.
id
59444358-ece7-4260-9e85-6d3c0d3324ce
date added to LUP
2024-12-10 13:36:23
date last changed
2025-04-04 14:19:20
@inproceedings{59444358-ece7-4260-9e85-6d3c0d3324ce,
  abstract     = {{<p>In today’s competitive marketplace, robotics and HRI is an exciting new paradigm for changing how work is done in organisations. Its potential success depends on how HRI fit to humans and other technologies in an organisation. The paper argues that the Human-Technology-Organisation framework may be used as an analytic tool to widen the understanding of prerequisites for successful development, implementation and deployment of HRI in organisations as well as for evaluations of existing HRI applications at work. This paper describes the Human-Technology-Organisation (HTO) framework, and ties it to HRI. It helps the reader to see HRI as a situated, local enactment involving diverse users, formal and informal rules and practices. Furthermore, it de-centers technology as the main agent of change. The aim of the paper is to provoke reflection and discussion about HRI, that through subtle interactions between humans, robots and organisations influence the quality of its development, implementation and deployment.</p>}},
  author       = {{Frennert, Susanne}},
  booktitle    = {{Social Robotics - 11th International Conference, ICSR 2019, Proceedings}},
  editor       = {{Salichs, Miguel A. and Ge, Shuzhi Sam and Barakova, Emilia Ivanova and Cabibihan, John-John and Wagner, Alan R. and Castro-González, Álvaro and He, Hongsheng}},
  isbn         = {{9783030358877}},
  issn         = {{0302-9743}},
  keywords     = {{HRI; HTO framework; Human; Human factors; Organisation}},
  language     = {{eng}},
  pages        = {{311--321}},
  publisher    = {{Springer Gabler}},
  series       = {{Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)}},
  title        = {{A Human Factor Approach to HRI}},
  url          = {{http://dx.doi.org/10.1007/978-3-030-35888-4_29}},
  doi          = {{10.1007/978-3-030-35888-4_29}},
  volume       = {{11876 LNAI}},
  year         = {{2019}},
}