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- 2013
-
Mark
Characteristics of Excellence
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Seven S Framework
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Proceedings of the 16th QMOD-ICQSS conference
(2013)
- Book/Report › Conference proceeding (editor)
- 2012
-
Mark
Quality of Services
- Book/Report › Anthology (editor)
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Journal of Quality, Innovation and Prosperity
- Book/Report › Anthology (editor)
-
Mark
Lean Service: A literature analysis and classification
(
- Contribution to journal › Article
-
Mark
Core Values- the entrance to Human satisfaction and Commitment
(
- Contribution to journal › Article
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Selected best papers from the 14th QMOD-ICQSS conference
- Book/Report › Anthology (editor)
-
Mark
A Snapshot of 25 Years Quality Movement (1987-2011)
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Proceedings of the 15th QMOD-ICQSS conference
- Book/Report › Anthology (editor)
-
Mark
Publikupplevelser ved Klassisk Koncert
2012)(
- Book/Report › Report
-
Mark
Business Excellence Models: Limitations and Further Developement
(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2011
-
Mark
Excellence and Quality Management Systems
- Book/Report › Anthology (editor)
-
Mark
Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
- Book/Report › Anthology (editor)
-
Mark
Business Excellence and Quality Management Systems
- Book/Report › Anthology (editor)
-
Mark
The quality movement: where are you going?
(
- Contribution to journal › Article
-
Mark
Solicited Diaries as a means of involving patients in development of healthcare services
(
- Contribution to journal › Article
-
Mark
Quality and lean health care: a system for assessing and improving the health of healthcare organisations
(
- Contribution to journal › Article
- 2010
-
Mark
Organizational Learnability and Innovability: a system for assessing, diagnosing and improving innovations
(
- Contribution to journal › Article
-
Mark
Selected papers from the QMOD & ICQSS conference
- Book/Report › Conference proceeding (editor)
-
Mark
A Cocktail of Change
2010) In Communication Director(
- Contribution to journal › Article
-
Mark
Ethics and Excellence
2010) International Forum of Excellence(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2009
-
Mark
Attaining sustainability – from organisational excellence to sustainable excellence for people, planet and profitability
- Book/Report › Anthology (editor)
-
Mark
Lean-kaizen public service: an empirical approach in Spanish local governments
(
- Contribution to journal › Article
-
Mark
Decoding the Code of Excellence
(
- Contribution to journal › Article
-
Mark
Measuring and diagnosing excellence in services
- Book/Report › Conference proceeding (editor)
-
Mark
Towards a Human Oriented Metrology for Improvement and Change
(
- Contribution to journal › Article
-
Mark
Critical Success Factors for Innovation
2009)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Strategy & Action for meeting Sustainable Competitiveness
2009) Int. Confrence on Business Excellence Benchmarking(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Kansei Engineering Methods
2009)(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Lund University's Journey Toward Excellence
2009) Int. Forum on Benchmarking on High Education Excellence(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
- 2008
-
Mark
Kanse/Affective engineering design: a methodology for profound affection and attractive quality creation
(
- Contribution to journal › Article
-
Mark
Reviewing the European Excellence Model from a Management Control View
(
- Contribution to journal › Article
-
Mark
Attaining Sustainability, Electronic Proceedings of the 11th QMOD conference
(2008)
- Book/Report › Conference proceeding (editor)
-
Mark
A Strategy for Building Sustainable Innovation Excellence
2008)(
- Chapter in Book/Report/Conference proceeding › Book chapter
-
Mark
Decoding the Code of Excellence
2008) 11th Int. QMOD Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
From Micro to Macro Leadership
2008) The 2nd MEQA Conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Dreaming Excellence, Best Papers from QMOD, Editorial
(
- Contribution to journal › Article
- 2007
-
Mark
Our Dreams of Excellence : Past, Present and Future
- Book/Report › Anthology (editor)
-
Mark
Excellence - 25 years evolution
(
- Contribution to journal › Article
-
Mark
Personal Excellence for Organisational Excellence
2007) International Conference on Quality, 2007(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
European Excellence Model - an Excellent Model for Management Control?
2007) the 1st MEGA conference(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Our Dreams of Excellence: learning from the past and architecturing the future
- Book/Report › Anthology (editor)
-
Mark
Measuring and Diagnosing Innovation Excellence - Simple contra advanced approaches
(
- Contribution to journal › Article
-
Mark
Building Personal Leadership
2007) Int. Conference on Quality - Achieving Excellence(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Dreaming Excellence
2007)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
A Strategy for Buildning Sustainable Innovation Excellence - A Danish Study
2007) Int. Symposium of Human Factors & Integrated Management Concepts as Precondition for Sustainability(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding
-
Mark
Affective/Kansei Engineering in Europe - Past, Present and Future
2007)(
- Chapter in Book/Report/Conference proceeding › Paper in conference proceeding