Su Mi Dahlgaard-Park
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- 2014
-
Mark
Organizacija, Journal of management, Informatics and Human Resources
(
- Contribution to journal › Special issue (editor)
- 2013
-
Mark
Business excellence models: limitations, reflections and further development
(
- Contribution to journal › Article
-
Mark
Diagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011
(
- Contribution to journal › Article
-
Mark
Using service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital: the perspective of the patient and the family
(
- Contribution to journal › Article
-
Mark
Relationship Quality and Customer Satisfaction in Service Contexts
- Book/Report › Anthology (editor)
-
Mark
Characteristics of Excellence
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Seven S Framework
2013)(
- Chapter in Book/Report/Conference proceeding › Entry for encyclopaedia/dictionary
-
Mark
Proceedings of the 16th QMOD-ICQSS conference
(2013)
- Book/Report › Conference proceeding (editor)
- 2012
-
Mark
Quality of Services
- Book/Report › Anthology (editor)
-
Mark
Core Values- the entrance to Human satisfaction and Commitment
(
- Contribution to journal › Article
-
Mark
Lean Service: A literature analysis and classification
(
- Contribution to journal › Article
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Journal of Quality, Innovation and Prosperity
- Book/Report › Anthology (editor)
-
Mark
The Human Dimension and Organizational Performance
- Book/Report › Anthology (editor)
-
Mark
Selected best papers from the 14th QMOD-ICQSS conference
- Book/Report › Anthology (editor)