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Quality in e-learning - a conceptual framework based on experiences from three international benchmarking projects

Ossiannilsson, Ebba LU and Landgren, Lena LU (2012) In Journal of Computer Assisted Learning 28(1). p.42-51
Abstract
Between 2008 and 2010, Lund University took part in three international benchmarking projects, E-xcellence+, the eLearning Benchmarking Exercise 2009, and the First Dual-Mode Distance Learning Benchmarking Club. A comparison of these models revealed a rather high level of correspondence. From this finding and from desktop studies of the current discourse regarding e-learning, a conceptual framework for e-learning has emerged based on a range of critical success factors. This model could be used as a foundation for future e-learning and as an inspiration to develop, implement, evaluate, and internalize e-learning. It shows that various aspects of accessibility, flexibility, interactiveness, personalization, and productivity should be... (More)
Between 2008 and 2010, Lund University took part in three international benchmarking projects, E-xcellence+, the eLearning Benchmarking Exercise 2009, and the First Dual-Mode Distance Learning Benchmarking Club. A comparison of these models revealed a rather high level of correspondence. From this finding and from desktop studies of the current discourse regarding e-learning, a conceptual framework for e-learning has emerged based on a range of critical success factors. This model could be used as a foundation for future e-learning and as an inspiration to develop, implement, evaluate, and internalize e-learning. It shows that various aspects of accessibility, flexibility, interactiveness, personalization, and productivity should be embedded in all levels of management and services within the field of e-learning in higher education. To meet students' expectations, demands, and rights, these critical issues should be taken into account from a holistic perspective with transparency and innovation in mind. Therefore, successful e-learning requires change from an organizational as well as a pedagogical perspective. One conclusion from this study is that a revolution is on the way and that learning will be reoriented along paradigms of collaboration and networking. Globalization, sustainability, and lifelong learning will be some of the leading concepts in this process. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
benchmarking, e-learning, online learning, quality enhancement
categories
Higher Education
in
Journal of Computer Assisted Learning
volume
28
issue
1
pages
42 - 51
publisher
Wiley-Blackwell
external identifiers
  • wos:000299042600005
  • scopus:84856004582
ISSN
0266-4909
DOI
10.1111/j.1365-2729.2011.00439.x
language
English
LU publication?
yes
id
7e44dfca-50a7-4ca9-865f-81bafdd69907 (old id 2355194)
date added to LUP
2011-11-30 11:06:32
date last changed
2017-11-12 03:09:50
@article{7e44dfca-50a7-4ca9-865f-81bafdd69907,
  abstract     = {Between 2008 and 2010, Lund University took part in three international benchmarking projects, E-xcellence+, the eLearning Benchmarking Exercise 2009, and the First Dual-Mode Distance Learning Benchmarking Club. A comparison of these models revealed a rather high level of correspondence. From this finding and from desktop studies of the current discourse regarding e-learning, a conceptual framework for e-learning has emerged based on a range of critical success factors. This model could be used as a foundation for future e-learning and as an inspiration to develop, implement, evaluate, and internalize e-learning. It shows that various aspects of accessibility, flexibility, interactiveness, personalization, and productivity should be embedded in all levels of management and services within the field of e-learning in higher education. To meet students' expectations, demands, and rights, these critical issues should be taken into account from a holistic perspective with transparency and innovation in mind. Therefore, successful e-learning requires change from an organizational as well as a pedagogical perspective. One conclusion from this study is that a revolution is on the way and that learning will be reoriented along paradigms of collaboration and networking. Globalization, sustainability, and lifelong learning will be some of the leading concepts in this process.},
  author       = {Ossiannilsson, Ebba and Landgren, Lena},
  issn         = {0266-4909},
  keyword      = {benchmarking,e-learning,online learning,quality enhancement},
  language     = {eng},
  number       = {1},
  pages        = {42--51},
  publisher    = {Wiley-Blackwell},
  series       = {Journal of Computer Assisted Learning},
  title        = {Quality in e-learning - a conceptual framework based on experiences from three international benchmarking projects},
  url          = {http://dx.doi.org/10.1111/j.1365-2729.2011.00439.x},
  volume       = {28},
  year         = {2012},
}