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Mobile phones and the practice of shopping : A study of how young adults use smartphones to shop

Fuentes, Christian LU and Svingstedt, Anette LU (2017) In Journal of Retailing and Consumer Services 38. p.137-146
Abstract

The aim of this paper is to explore, illustrate and conceptualise how the introduction of mobile phones transforms the practice of shopping. Drawing on a focus group study of young adults and making use of Practice Theory, this paper shows that the introduction of mobile phones reconfigures the practice of shopping subsequently transforming the agency of consumers. Mobile phones enable consumers to access, store, and process information in new ways; supporting new modes of social shopping, enabling consumers to change the experience of shopping, and making them better equipped economic actors with more access to financial systems and new calculative capacities. While this new agency is beneficial to consumers, it also causes them stress... (More)

The aim of this paper is to explore, illustrate and conceptualise how the introduction of mobile phones transforms the practice of shopping. Drawing on a focus group study of young adults and making use of Practice Theory, this paper shows that the introduction of mobile phones reconfigures the practice of shopping subsequently transforming the agency of consumers. Mobile phones enable consumers to access, store, and process information in new ways; supporting new modes of social shopping, enabling consumers to change the experience of shopping, and making them better equipped economic actors with more access to financial systems and new calculative capacities. While this new agency is beneficial to consumers, it also causes them stress and anxiety.

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Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Digitalisation, Focus groups, Mobile shopping, Practice theory
in
Journal of Retailing and Consumer Services
volume
38
pages
10 pages
publisher
Elsevier
external identifiers
  • scopus:85020468344
ISSN
0969-6989
DOI
10.1016/j.jretconser.2017.06.002
language
English
LU publication?
yes
id
30eec856-571d-4725-942a-4c27a4698267
date added to LUP
2017-06-26 11:38:51
date last changed
2017-10-22 05:32:22
@article{30eec856-571d-4725-942a-4c27a4698267,
  abstract     = {<p>The aim of this paper is to explore, illustrate and conceptualise how the introduction of mobile phones transforms the practice of shopping. Drawing on a focus group study of young adults and making use of Practice Theory, this paper shows that the introduction of mobile phones reconfigures the practice of shopping subsequently transforming the agency of consumers. Mobile phones enable consumers to access, store, and process information in new ways; supporting new modes of social shopping, enabling consumers to change the experience of shopping, and making them better equipped economic actors with more access to financial systems and new calculative capacities. While this new agency is beneficial to consumers, it also causes them stress and anxiety.</p>},
  author       = {Fuentes, Christian and Svingstedt, Anette},
  issn         = {0969-6989},
  keyword      = {Digitalisation,Focus groups,Mobile shopping,Practice theory},
  language     = {eng},
  month        = {09},
  pages        = {137--146},
  publisher    = {Elsevier},
  series       = {Journal of Retailing and Consumer Services},
  title        = {Mobile phones and the practice of shopping : A study of how young adults use smartphones to shop},
  url          = {http://dx.doi.org/10.1016/j.jretconser.2017.06.002},
  volume       = {38},
  year         = {2017},
}