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Hello GPT! Goodbye home examination? An exploratory study of AI chatbots impact on university teachers’ assessment practices

Farazouli, Alexandra ; Cerratto-Pargman, Teresa ; Bolander-Laksov, Klara LU and McGrath, Cormac (2023) In Assessment and Evaluation in Higher Education
Abstract

AI chatbots have recently fuelled debate regarding education practices in higher education institutions worldwide. Focusing on Generative AI and ChatGPT in particular, our study examines how AI chatbots impact university teachers’ assessment practices, exploring teachers’ perceptions about how ChatGPT performs in response to home examination prompts in undergraduate contexts. University teachers (n = 24) from four different departments in humanities and social sciences participated in Turing Test-inspired experiments, where they blindly assessed student and ChatGPT-written responses to home examination questions. Additionally, we conducted semi-structured interviews in focus groups with the same teachers examining their reflections... (More)

AI chatbots have recently fuelled debate regarding education practices in higher education institutions worldwide. Focusing on Generative AI and ChatGPT in particular, our study examines how AI chatbots impact university teachers’ assessment practices, exploring teachers’ perceptions about how ChatGPT performs in response to home examination prompts in undergraduate contexts. University teachers (n = 24) from four different departments in humanities and social sciences participated in Turing Test-inspired experiments, where they blindly assessed student and ChatGPT-written responses to home examination questions. Additionally, we conducted semi-structured interviews in focus groups with the same teachers examining their reflections about the quality of the texts they assessed. Regarding chatbot-generated texts, we found a passing rate range across the cohort (37.5 − 85.7%) and a chatbot-written suspicion range (14–23%). Regarding the student-written texts, we identified patterns of downgrading, suggesting that teachers were more critical when grading student-written texts. Drawing on post-phenomenology and mediation theory, we discuss AI chatbots as a potentially disruptive technology in higher education practices.

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Please use this url to cite or link to this publication:
author
; ; and
publishing date
type
Contribution to journal
publication status
epub
subject
keywords
AI-chatbots, assessment, higher education, home examination, Turing test
in
Assessment and Evaluation in Higher Education
publisher
Taylor & Francis
external identifiers
  • scopus:85166200345
ISSN
0260-2938
DOI
10.1080/02602938.2023.2241676
language
English
LU publication?
no
additional info
Publisher Copyright: © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
id
41809216-55c8-4ae5-9742-7e536ba15524
date added to LUP
2024-02-09 13:45:10
date last changed
2024-02-13 10:14:27
@article{41809216-55c8-4ae5-9742-7e536ba15524,
  abstract     = {{<p>AI chatbots have recently fuelled debate regarding education practices in higher education institutions worldwide. Focusing on Generative AI and ChatGPT in particular, our study examines how AI chatbots impact university teachers’ assessment practices, exploring teachers’ perceptions about how ChatGPT performs in response to home examination prompts in undergraduate contexts. University teachers (n = 24) from four different departments in humanities and social sciences participated in Turing Test-inspired experiments, where they blindly assessed student and ChatGPT-written responses to home examination questions. Additionally, we conducted semi-structured interviews in focus groups with the same teachers examining their reflections about the quality of the texts they assessed. Regarding chatbot-generated texts, we found a passing rate range across the cohort (37.5 − 85.7%) and a chatbot-written suspicion range (14–23%). Regarding the student-written texts, we identified patterns of downgrading, suggesting that teachers were more critical when grading student-written texts. Drawing on post-phenomenology and mediation theory, we discuss AI chatbots as a potentially disruptive technology in higher education practices.</p>}},
  author       = {{Farazouli, Alexandra and Cerratto-Pargman, Teresa and Bolander-Laksov, Klara and McGrath, Cormac}},
  issn         = {{0260-2938}},
  keywords     = {{AI-chatbots; assessment; higher education; home examination; Turing test}},
  language     = {{eng}},
  month        = {{08}},
  publisher    = {{Taylor & Francis}},
  series       = {{Assessment and Evaluation in Higher Education}},
  title        = {{Hello GPT! Goodbye home examination? An exploratory study of AI chatbots impact on university teachers’ assessment practices}},
  url          = {{http://dx.doi.org/10.1080/02602938.2023.2241676}},
  doi          = {{10.1080/02602938.2023.2241676}},
  year         = {{2023}},
}