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Workplace Incivility in a Swedish Context

Torkelson, Eva LU ; Holm, Kristoffer LU and Bäckström, Martin LU (2016) In Nordic Journal of Working Life Studies 6(2). p.3-22
Abstract
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace incivility and are more prone to act in an uncivil way. Additionally, the relationships between experienced and witnessed incivility and wellbeing as well as instigated incivility were investigated. An online survey was administered by SIFO (the national public opinion poll agency). The collected data consist of a stratified sample whose composition is identical to the working population in Sweden (N = 3001). The results show that almost three quarters of the respondents had been the target of... (More)
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace incivility and are more prone to act in an uncivil way. Additionally, the relationships between experienced and witnessed incivility and wellbeing as well as instigated incivility were investigated. An online survey was administered by SIFO (the national public opinion poll agency). The collected data consist of a stratified sample whose composition is identical to the working population in Sweden (N = 3001). The results show that almost three quarters of the respondents had been the target of coworker incivility and 52% of supervisor incivility at least one to two times in the past year. Of the respondents, 75% had witnessed coworkers and 58% witnessed a supervisor treating others in an uncivil way. Furthermore, 66% had instigated uncivil acts toward others. The results also show that female and younger employees are slightly more targeted by incivility from coworkers and younger employees and supervisors are
slightly more prone to instigate incivility. Moreover, it was found that that experienced incivility was the strongest predictor of low well-being and that witnessed incivility was the strongest predictor of instigated incivility. (Less)
Abstract (Swedish)
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace incivility and are more prone to act in an uncivil way. Additionally, the relationships between experienced and witnessed incivility and well-being as well as instigated incivility were investigated. An online survey was administered by SIFO (the national public opinion poll agency). The collected data consist of a stratified sample whose composition is identical to the working population in Sweden (N = 3001). The results show that almost three quarters of the respondents had been the target of... (More)
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace incivility and are more prone to act in an uncivil way. Additionally, the relationships between experienced and witnessed incivility and well-being as well as instigated incivility were investigated. An online survey was administered by SIFO (the national public opinion poll agency). The collected data consist of a stratified sample whose composition is identical to the working population in Sweden (N = 3001). The results show that almost three quarters of the respondents had been the target of coworker incivility and 52% of supervisor incivility at least one to two times in the past year. Of the respondents, 75% had witnessed coworkers and 58% witnessed a supervisor treating others in an uncivil way. Furthermore, 66% had instigated uncivil acts toward others. The results also show that female and younger employees are slightly more targeted by incivility from coworkers and younger employees and supervisors are slightly more prone to instigate incivility. Moreover, it was found that that experienced incivility was the strongest predictor of low well-being and that witnessed incivility was the strongest predictor of instigated incivility.
(Less)
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author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Experienced workplace incivility, instigated workplace incivility, Swedish context, well-being, witnessed workplace incivility, Experienced workplace incivility, Well-being, Swedish context, Instigated workplace incivility
in
Nordic Journal of Working Life Studies
volume
6
issue
2
pages
18 pages
publisher
Nordic Journal of Working Life Studies
external identifiers
  • wos:000388663100002
  • scopus:85065432566
ISSN
2245-0157
DOI
10.19154/njwls.v6i2.4969
project
Incivility as a social process in the organization
language
English
LU publication?
yes
additional info
The project was financed by the Swedish Research Council for Health, Working Life and Welfare [FORTE dnr 2012-0138].
id
883cec18-5e4a-489b-8c57-a207454ae1df
date added to LUP
2016-05-03 19:37:39
date last changed
2022-04-08 20:40:01
@article{883cec18-5e4a-489b-8c57-a207454ae1df,
  abstract     = {{The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace incivility and are more prone to act in an uncivil way. Additionally, the relationships between experienced and witnessed incivility and wellbeing as well as instigated incivility were investigated. An online survey was administered by SIFO (the national public opinion poll agency). The collected data consist of a stratified sample whose composition is identical to the working population in Sweden (N = 3001). The results show that almost three quarters of the respondents had been the target of coworker incivility and 52% of supervisor incivility at least one to two times in the past year. Of the respondents, 75% had witnessed coworkers and 58% witnessed a supervisor treating others in an uncivil way. Furthermore, 66% had instigated uncivil acts toward others. The results also show that female and younger employees are slightly more targeted by incivility from coworkers and younger employees and supervisors are<br/>slightly more prone to instigate incivility. Moreover, it was found that that experienced incivility was the strongest predictor of low well-being and that witnessed incivility was the strongest predictor of instigated incivility.}},
  author       = {{Torkelson, Eva and Holm, Kristoffer and Bäckström, Martin}},
  issn         = {{2245-0157}},
  keywords     = {{Experienced workplace incivility, instigated workplace incivility, Swedish context, well-being, witnessed workplace incivility; Experienced workplace incivility; Well-being; Swedish context; Instigated workplace incivility}},
  language     = {{eng}},
  month        = {{06}},
  number       = {{2}},
  pages        = {{3--22}},
  publisher    = {{Nordic Journal of Working Life Studies}},
  series       = {{Nordic Journal of Working Life Studies}},
  title        = {{Workplace Incivility in a Swedish Context}},
  url          = {{http://dx.doi.org/10.19154/njwls.v6i2.4969}},
  doi          = {{10.19154/njwls.v6i2.4969}},
  volume       = {{6}},
  year         = {{2016}},
}